格罗夫酒店

Clean room, nice staff

Amazing staff, lovely room, great food, peaceful and lovely spa- what more could you want.

Staff and room are both fantastic. The buffet is too crowded - although the food is great. Breakfast fine - although toast / toaster were causing lots of issues

Room was great size, staff all very helpful and friendly, and food & facilities were fantastic.

Fantastic!

A wonderful stay with great hospitality and food

Excellent hotel and food and the staff can’t do enough for you. Expensive sometimes but a fantastic place.

Confort du lit, espace sauna plus grand, décoration de l'hôtel

Really enjoyed the stay. Staff were great, room was very comfortable, food and service was wonderful. The only negative was that the water in the pool / jacuzzi was quite cold

The facilities at The Grove are lovely, but unfortunately that’s where the positives ended for me. On my first night, after eating a carpaccio at the Stables restaurant, I suffered from food poisoning. I reported this to the hotel, expecting at least some basic care or concern. Instead, I was largely ignored. To be clear - we spent the entire day at the Grove and all food consumed was from its restaurants. The carpaccio was the only thing that wasn't shared between my party, and therefore is obviously the culprit. No one checked in on me, no support was offered, and there was no sense of being looked after at all. The only response was what felt like a self serving “investigation”, which seemed far more about protecting the hotel than caring for a guest who had become ill on their premises. (Surprise surprise - the investigation concluded in the hotel being fault-less). It's now been 3 days and I am still waiting to hear from management, who are bizarrely uninterested. When something goes wrong, how a hotel responds matters just as much as the facilities themselves. In this case, the lack of empathy and care turned what could have been an unfortunate but manageable incident into a genuinely poor experience. Given the reputation and price point of The Grove, this was deeply disappointing.

We stayed at The Grove in December 2025 with our toddler and had a wonderful experience. The hotel felt magical at Christmas, beautifully decorated, warm and welcoming throughout. Our room was spacious, spotless, and well set up for a family stay, which made everything feel easy and relaxed. The staff were exceptional: genuinely friendly, attentive, and especially thoughtful with our little one. Dining was excellent, with great options and flexibility for families, and the grounds were stunning even in winter, perfect for walks. A truly luxurious but family-friendly hotel. We felt very well looked after and would absolutely return.

Excellent experience.. I would highly recommend

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Have stayed many times at The Grove but it’s been on the decline for the last 12 months or so with this visit being very sub-par. Rooms weren’t serviced properly, activities for children were awful and the once fantastic Glass House buffet felt tired. Won’t be rushing back any time soon. Many people we encountered felt the same.

I booked with the intention of proposing to me lovely girlfriend. The reception arranged with my friends access to decorate the room whilst we were out to dinner. Staff were amazing, location was gorgeous and food option 10/10….. SHE SAID YES!!!! A perfect trip and over the moon I chose the Grove

Perfect

Always an amazing stay, staff can’t do enough for you, room very comfortable and clean. Lots to do for all ages.

Super!

Very good for families with kids

Our favorite hotel x