天鹅酒店

Hospitality excellent. Room a little too bijou!

Room and parking

Although the bed were clean, the carpets and decor could do with a clean

Bed wasn’t very comfortable as it was 2 single mattresses pushed together so there was a hard lump in the middle they also kept moving apart. No parking at all 1 night I had to park on the other side of town. Take this into account if you are expecting parking close by, you may get lucky but most of the time you won’t.

Had a very pleasant stay. Staff were friendly

Stayed in room 1. Very comfortable and spacious. Lovely view of river

Beautiful location but noisy until the bar closed. Clean room but basic. There's not much on the menu for people requiring specific diets.

Lovely stay at the swan. A very comfortable room at a lovely spot by the side of the river.

This hotel is a very old building with lots of history but with that means there are some quirks and you should not stay here if you you dislike years of use shown in slightly uneven floors, steps, windows. But, if like us you find these quirks charming then this is a wonderful place to stay. We stayed in Room 2 which is situated facing the river with three windows to view this from - one in the bathroom if you like a view whilst on the throne!! The rooms are not air-conditioned but a fan was located in the room when we arrived and once the windows had been opened and the fan pointing out of one window to draw push the hot air out, the room was cool in minutes! In the morning though, the room was very warm as the sun shone through all 3 windows. The shower is lovely but pressure is lacking. There is almost limited surfaces to put items on, even the kettle and drinks facilities were tiny - my personal choice would be to remove the wardrobe and provide a few hooks on the wall and put a small table and 2 chairs in the room but what works for us might not work for all and the room was workable for us for 1 night. The bed and pillows were VERY comfortable - i slept the best I have in several weeks! Overall, i enjoyed my stay here and woukd stay here for 1 night again in the future but for a longer duration I would most likely look for somewhere with the additional surface space. The restaurant here was also lovely and sitting by the river enjoying a drink was wonderful.

Staff that we encountered seemed to give different information about breakfast. On enquiring about format we were told ‘ 9 ish’ no set price as we could select from menu, however on taking breakfast full English was only option. It was a good breakfast but had to chase staff for a cup, more tea/coffee, only gave 2 cubes of sugar ?? If you wanted an early start 9/9.30 is too late . Lovely room in a lovely location but again some small niggles. Had to provide our own shampoo/ shower gel, security door wasn’t secure (always open).

Great location ,river views excellent food , Only offer cooked breakfast which was excellent but no fruit or cereals ,parking can be tricky ,overall very good would stay again

Clean bright rooms, lovely bathroom, comfortable bed.

Lovely old building overlooking the river. Convenient to walk around the area.

Stayed here overnight after attending a funeral and didn’t want to drive the 3 hrs home immediately. I was traveling alone and felt very safe at The Swan The room was very pleasant with a nice river view and bed very comfy. I didn’t have an evening meal but had an extremely good cooked breakfast in the morning before driving home. Staff very friendly

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Lovely stay, bedding and pillows good quality. Enjoyable evening meal in the restaurant and very generous breakfast in the morning. All staff very friendly.

Very friendly comfortable hotel with beautiful views over the river

Room was comfortable.

Good

Superb location alongside the river. Staff were friendly and attentive. Would definitely recommend and we will visit again