斯瓦楼三顿酒店

We did not stay, the room was disgusting, we will want a complete refund

We were on the third floor, the access stairs were off the kitchen and the atmosphere smelled of chips. The furniture and bed were old, with the bed having just a foam mattress. While the bedding and towels were clean, it was obvious that the room had not been cleaned in the corners for a time, the decor was also tired. Added to that the shower was moldy so we didn't use it, had to have a hand wash.

The property is old above pub and the rooms dated but none of these are the reasons for my review the sole reason is the cleanliness of the room was subpar. There was dust on the toilet the shower essentially looked like they'd only cleaned the side where fresh cups have been placed this was the only clean thing about the room my wife was horrendously biten by bugs. That being said the staff were nice and live entertainment was quite enjoyable.

It was located in the town centre with convenient adjacent pay and display car park. The staff were very friendly and made sure we were well looked after. The room was simple but spacious, and the bed comfortable.

Rooms need updating at the every minimum a good clean and re decorate, bathroom very grubby.

Liked Central Location , Did Not Like cleanliness of property but having said that it is very dated and well overdue for a Refurb , if it was you could charge double because of location. Parking was a nightmare trying to pay for as the machjne did not work properely.(I believe that parking is not controlled by hotel ) Breakfast OK

Not the best . Kettle was rusty so couldn’t even have a cup of tea. Room very basic but bedding was clean and bed comfortable. Some stains on wall and furniture that could easily be cleaned up. Place just needs a refurb and it would be fine. Staff were nice . Only stayed as last minute option wouldn’t book again. It’s a shame it’s in a great location right near the beach. Also not value for money at all. Didn’t stay for breakfast as that was extra cost so went elsewhere.

The staff were amazing so helpful and understanding only downfall was could of been cleaner

We couldn’t possibly recommend the establishment to anyone.

Me and my children stayed and i have to say i was super surprised after reading other reviews. I found nothing wrong our stay it was clean our room was light and airy the staff were lovely and its 2 minutes from the beach. Il definitely be booking again! Thankyou.

This hotel could collapse while you sit on the loo, which is certainly not horizontal. Rotting window frames, bed supported by piece of timber beneath centre of base. Peeling wallpaper, collapsing shower, no hairier, no lift, it’s simply the most delapidated dump I’ve ever experienced and costs nearly £100 per night. The staff are cheerful and pleasant, they deserve to work for an establishment that actually cares about it’s customers wellbeing

Staff were excellent. In the heart of filey itself, out of the door and straight onto the street with a variety of shops to please everyone. Breakfast was an add on price as was the parking. Downsides were the steep stairs to the room and a very noisy pub opposite. Would definitely stay again but for less mobile guests its not ideal.

I have raised a complaint already

There was rubbish under one of the beds. The car park was privately run and as the parking meter was not working and there was no way of paying for some of the time we were there, we now risk a parking fine.

I have never stayed in such filthy accommodation. I read reviews of dated accommodation and I was ok with that but was not prepared for dirty bathroom and toilet floor on a slope which was very disorienting for my husband who is an amputee. The bed was broken on one side so I didn’t sleep a wink. The windows are single glazed and from 4am all I heard was seagulls and then the bin men. Breakfast was paid for on arrival and I couldn’t face eating as to get to the rooms you had to walk through the kitchen and they were a pet friendly hotel so dogs were walking through where food was prepared to get upto the rooms.

Wallpaper hanging from wall Dirty. Mirror Dirty paint work Bathroom needs work

The most outdated ever seen for the type of money paid. £100 per night was far to expensive for a room which was dirty and stained sheets with very loud floor boards and the door locks did not make you feel safe.

This is not worth the price. This is a tired old pub. Room was a good size but severely in need of updating. Having to go through part of the kitchen to get to the rooms is very odd. The bathroom was large but no heating so was cold. The tiles around the bath/shower were dirty. The heating was on a timer but you can't set the times. I was provided with a fan heater though. Trailing cables to the small tv and extension cable for the kettle. As it is the closed season the pub actually closed at 5pm so we were given keys to access the back door. We were the only people in the building.

Shower was cold room was cold

We appreciate the location is town centre but the shabby condition of the accommodation is nowhere near the £100 price tag charged per night. It gets worse, as you have to pay another £10 to park in the pub’s car park overnight. Really feel that we’ve been seriously overcharged for what was probably worth no more than £60/£70 max. Staff we met were helpful and friendly though.