魏兰之家酒店

Sadly, this was a bad experience. I booked via Expedia where the hotel was advertising a Michelin trained chef and a restaurant. I travelled solo 145 miles for a two night break purely because of this. Upon arrival, I was disappointed to learn the restaurant closed last year. I expressed this disappointment in very civil tones, explaining this was the only reason for my visit. I asked the owner Stacie if I could therefore cancel my second night and obtain a partial refund for it. Stacie agreed and I wrote my bank account details on the back of my business card. A month later I emailed her to ask if she was now in a position to refund me as she had promised. No reply. A few days later, I emailed her again, all in very civil tones. No reply. Today I telephoned to ask for an update. Astonishingly, this lady suddenly decided it was all my fault and no refund will be issued. Despite her advert containing bogus information, it's all my fault because I should have telephoned as well as dealing with Expedia. The distance of 145 miles had suddenly emboldened her to change her mind, take my money and run. Sadly, it is apparent this business is struggling from the moment one walks through the door. I have sympathy with that. I have a property business valued at several millions so the financial loss is unimportant. It's the principle. To strike a deal with a client and renege when they have left your office is unprofessional. I'm taking this further.

Great place to stay, host was amazing and so was the breakfast. Thankyou

Plenty of free parking

Bed is not very comfy.Things in room mixture of furniture.

A beautiful house, with a spacious and comfortable room - with a massive bath! (We paid extra for the room with a bath and we’re not disappointed.) It was wonderfully peaceful and felt so relaxing. The bed was very soft but we nevertheless slept really well because of the lovely atmosphere, quiet and airiness of the room. Friendly and professional staff. Nice breakfast - they accommodated me being veggie and asking for beans although it was not on the menu. Sadly brought fried rather than poached eggs, but we didn’t mention it at the time as staff had been so good to us already. Loved the coffee, Definitely recommend!

excellent breakfast superb evening meal bed very comfortable

Excellent hotel

Liked: the character of the property and its garden, and its location. The friendliness of the proprietors. The cleanliness, and comfort, of the property and the room.

The owners are very friendly and helpful, and are also very nice people. Everything is spotless. Beds are very comfortable and warm. Breakfast is really excellent. Restaurant meals are also really good. The area is really quiet and peaceful. Plenty of private car parking. Will definitely stay there again.

Absolutely brilliant friendly staff

Beautiful period property and lovely owner. The room didn’t have a hairdryer or a kettle, which confused me! I was also tilted backwards laying in bed. I’m unsure whether it was due to the floorboards leaning or the mattress itself. Hearing the church bells from the room was lovely.

A beautiful conversion of the church rectory, this unique hotel was friendly and clean, and included a superb breakfast!

Not the best mattress so not the best sleep, the second night we used the duvet as a mattress topper and that was better. The place is beautiful, just the bed let it down.

Our stay at the Wrangham was very nice the hosts were very welcoming the beds were very comfy everything was spotless clean the breakfast was just yummy ! our plates said it all..

The property was very good but I booked a family size room with two beds through Expedia. But Expedia didn't relay this to the hotel. The hotel did everything that they could do to accommodate us.

Lovely old 17th century building. Everyone so welcoming and helpful . Breakfast lovely, coffee absolutely fabulous. Only slight issue Wi-Fi in stables not strong,however 3G in the area ( Vodafone) was great so wasn’t a real problem.

Shower mixer faulty and cuold only get very hot water

The hotel is a country-style property with nicely decorated common rooms. The hallways and rooms do require updating. Our room seemed initially cleaned, but when I plugged in my charger at the point behind a dresser, I came away with dust and dirt. The bed was comfortable, and the view was lovely. We didn't have a restaurant reservation (it was a spontaneous trip) and were told at check-in to use Google. No assistance was offered. The breakfast was good, but dirty plates left by previous customers surrounded us. There were three serving staff, so didn't understand why the plates weren't cleared. While Covid fallout may explain some shortcomings, the price tag currently does not accurately reflect the offering. Hospitality is a tough business, but the basics need to be right.

A fantastic property oozing Character. The owners are fantastic and make you feel so welcome. They really go the extra mile for you, they even took us to the train station. Excellent breakfast also. Would definitely recommend

Lovely old hotel very well furnished in keeping with its history. Unique in fact.