森图瑞酒店

das Zimmer

Sauberes Zimmer, gutes Frühstück

Personalet taler ikke engelsk. Ikke særlig service minded hotel. Muligvis godt for ældre, men bestemt ikke godt for børnefamilier.

I am writing to express my significant dissatisfaction with certain aspects of my stay at Hotel Centurion, particularly concerning the misleading advertisement and subsequent handling of the swimming pool facilities. Upon booking, the hotel's prominent advertising of a swimming pool was a key factor in my decision. However, it was only upon arrival that I discovered an additional fee is required to use this amenity. This undisclosed charge is deceptive and feels like a bait-and-switch tactic, which is unacceptable for a hotel of your supposed standard. My frustration was further compounded when I purchased a full-day pool ticket. I was explicitly informed that I could enter and exit the pool area freely throughout the day. Yet, upon attempting to re-enter, I was abruptly told that I should have notified the staff of my intention to leave in advance. This crucial information was never communicated to me at the time of purchase, leading to unnecessary inconvenience and a feeling of being misled. Compounding this issue, the ticket attendant's behavior was profoundly unprofessional and disrespectful. During our discussion, which I conducted in English, she proceeded to make disparaging remarks about me in German to other customers in the queue, all while they clearly found amusement in the situation. As a non-German speaker, it was deeply insulting and humiliating to be the subject of ridicule in a language I do not understand, especially when the interaction was clearly negative

Bassenget hører ikke til hotellet. Det koster penger og er et kurbad. Eldre mene

The hotel was okay, but some of the staff were really bad. We started our stay very poorly, with a very grumpy and unfriendly reception at 5:30 PM. We practically had the keys thrown at us and couldn't get directions to our room, nor was there any guidance about the hotel's facilities, etc. We had been looking forward to a swim, but we never managed to find the pool due to a lack of guidance. The same grumpy person was at breakfast, where we were again greeted by the same scowling person. We could see that German guests were treated well; it seemed a bit like she didn't like us because we were from abroad. On the positive side, the receptionist who checked us out was friendly and accommodating. But it was a little late, and we didn't get much out of our stay.

I viewed the Hotels.com pictures of the pools and mistakenly thought there were pools at this hotel because there are pictures of pools. To be clear, this property does not have any pools on their property. All the pictures on Hotels.com are of a neighboring property that you can go to and enter if you purchase access during limited hours. The area is a nice area with multiple restaurants that you can visit and they're all really nice. The town is a small town and most things close down pretty early (including the recreation facility that is pictured in on the website with the pools). We booked this hotel because we thought it had pools and a breakfast included. There was a limited breakfast, but it was offered at a time we could not attend and there actually are no pools on property...so we didn't have the breakfast either. They also don't have air conditioning (which is fine and common), but the beds only had heavy blankets. It was very hot when we visited, so we opened the balcony door to let in some air, but there was no screen either. I spent the night alternating between going under thick blankets in the heat, or going out of the blankets to expose myself to the bugs coming through the door. It's probably fine most nights...

Sehr freundliches und zuvorkommendes Personal. Super Service. Also rundherum zufrieden

Sehr freundliches Personal. Schönes, helles große Zimmer. Reichhaltiges Frühstück. Gutes Internet. Parkplatz direkt vor dem Gebäude. Ich werde wiederkommen!

Gemäß Beschreibung unter https://www.expedia.de/Neustadt-An-Der-Donau-Hotels-Hotel-Centurio.h6173308.Hotel-Beschreibung?langid=1031 verfügt das Hotel über Innen- sowie Außenpool Sauna und eine Golfanlage. Das ist jedoch NICHT der Fall. Gegenüber des Hotels befindet sich eine Therme (Limes-Therme) und in 400m Entfernung befindet sich eine Golfanlage. Die Einrichtungen gehören nicht zum Hotel und sind nicht im Preis inbegriffen. Der Thermeneintritt liegt bei 23 EUR je Person und man erhält eine halbe Stunde Badeverlängerung als Hotelgast.

Uns hatte alles gefallen, besonders unter Gang zur Therme.

Einfach!

Der Bademantelgang zur Therme ist hervorragend.

Super schöne Hotel Frühstück war sehr reichlich

Große Zimmer, sehr sauber und warm. Alles was angegeben war, hat gestimmt. Frühstück war gut. Personal freundlich.

🔝 Kostenloser Abholdienst vom Bahnhof 👎 Rezeption bei Abreise erst ab 09:00 Uhr besetzt,

Grosses Zimmer mit Balkon. Etwas älter aber sauber! Das Personal sehr freundlich! Ich komme gerne hier her zurück!

Günstige Lage mit direktem Zugang zur Therme. Keine Klimaanlage in den Zimmern.

Einrichtung ist etwas in die Jahre gekommen, aber alles funktioniert und ist sauber

Sehr freundliches zuvorkommendes Personal, sei es am Empfang, beim Zimmerservice oder auch im Essbereich. Ebenfalls bewährt hat sich der Bademantelzugang zu den Limesthermen. Ausreichend kostenlose Parkplätze sind vorhanden. Wlan am Zimmer möglich, war jedoch in der Bandbreite für heutige Verhältnisse sehr eingeschränkt, dafür durchgehend nutzbar.