金奈柠檬树酒店

All the hotel staffs are very friendly and helpful, restaurant is open 24 hrs (very convenient). Food is full of variety and creativity. The deal we got for the stay including two meals a day, it saved us a lot of trouble in dining. The hotel provides airport pick-up service and city tour at guest's own cost, it helps guests travel safer and more convenient in the city. There are business center, conference room, gym, swimming pool and lounge bar. We packed our breakfast on the day we left as our flight was very early, and the chef prepared a very nice breakfast for us, we got chicken salad sandwiches, eggs, and two different kinds of fruit. Though the free wifi didn't work very well during our stay, but I feel like that this is the only thing they can do better. All the rest is very nice, and we had a good time there. Overall speaking, it is a really friendly and comfortable place to stay. I would choose to stay there again for my next visit in town.

The hotel is under renovation. Reception is apparently made in one of the hotel rooms. Workers are working even at 11 PM disturbing the guests and hotel staff is not able to stop them even after repeated requests. I had to personally go and make them to stop the work. This was my first stay here and I would not like to return. As a courtesy, hotel must declare about renovation work online so the guests are aware what they can expect.

It is very nice place and close to the airport.

Nice hotel

Nice hotel

1 night stay, first time at this hotel and certainly the last time. Several issues -room had strong smell of urine throughout the stay inspite of the diffuser in the shower/toilet area - airconditioner didnt work and not sorted inspite of fault being reported (we are talking about Chennai where nights are usually hot and humid) -booked taxi for airport drop at time of check in for early hours of the morning for 4 passengers. Reiterated to lobby manager about the typenof seat needed for seating 3 passengers in back seat. Hotel provides taxi for 3 passengers (front passenger seat and 2 rear individual bucket seats) asking us to "adjust" !!! We had to get our 10 year old sit on our lap for the ride to the airport to get there on time as there are no other taxi options available at short notice... - food in restaurant (buffet) mind blowingly hot. Very poor quality cocktails Overall, it was certainly not worth the 30000 Indian rupees paid for a 10 hour pit stop at this hotel. Will certainly be avoiding this hotel in future

Bathroom needs a upgrade

When check in time, they said no room available. We booked 3rooms then most worst case of my experiences under hotel.com. Also Hotels.com is not supporting anything. What is gold member???

When I pay more than 8000/- the minimum I expect is good air-conditioning, cleanliness, and n noise. The AC in my was thundering for whole 3 days I stayed. Towels are horrible with stains everywhere. Actually I want to give a 1, but the cafe and the service rendered has pushed the rating to a 1.5. I never suggest this to any of my friends.

Very poor customer management

Property is strategically located and well connected. Problem is that the property is very old and badly needs renovation. Bathrooms are in very bad conditions and Air-conditioning makes lot of noise. Restaurant food is good.

Good clean property and staff.

Receiption staffs are not aware of how to work. Still cannot understand why they are asking for AADHAAR card then asking for Passport again asking for AADHAAR card. Interior are mainly covered by interior-film, meanwhile they have renovated with the cheapest way.

They given me room where ac was making big noise and I noticed dust coming out. The response from front desk was poor, they send a person to clean when I was in the room. Then they changed the room as more dust was noticed. The dinner and breakfast is served with minimum options and same menu every day. I believe it is over rated ....

Good location, extremely friendly and helpful staff. Checking-in was a bit slow despite me arriving late in the evening. Limited room service menu and timing.

The check in experience was bad. Even though i had booked well in advance, i was told there was not booking on my name. I showed them the proof of booking. Even that didnt help. Finally they agreed. The service at the hotel and the information provided with respect to the food at the hotel was wrong.

Slightly noisy at front of hotel so ask for a room at the side or back. Otherwise really nice hotel with friendly staff

Really good customer service. Good restaurant Friendly and helpful staff.

Located 15 mins from airport on busy thoroughfare. Traffic noise at front of hotel seemed appreciable louder than back. Restaurant was good quality and tasty Staff friendly and helpful Also close to trade / exhibition venue. Bar venue downstairs Meeting rooms on first floor. Pool (untested) 15 mins from Chennai Central railway station

It was a good stay at Lemon Tree Hotel Chennai... The staffs are very courteous and the breakfast spread was very good