皇后旅馆

Room was tidy but there were no basic toiletries or coffee/tea, although there was a jug for boiling water. I had to make a special request for these before they were provided. Also, & more importantly, internet sevice was unstable making it difficult for me to send or receive messages & when I tried to get assistance, the bedside phone was not working. I had to go down to reception to get internet & phone fixed. Thankfully it was only 1 night. Unlikely that I would come back again.

"One star for the staff, zero for the room!" When I walked into the room, I was greeted by unwashed sheets and pillow covers. A quick call to the staff got me clean ones—but sadly, that's where the wins ended. The room itself? Straight out of a horror movie. Peeling walls, moldy pillows, and broken plumbing made it feel like I had checked into a haunted house. My "view" upon opening the door? A broken ceiling with a bucket catching rainwater. (At least the bucket wasn’t inside my room… small mercies.) The AC was particularly innovative—moss was growing out of it. Who needs a green wall when you have a green AC? Food was the only saving grace. It tasted good… when it eventually arrived. Two rotis and a veg kurma took over an hour—so long we joked it might be breakfast instead of dinner. The staff, bless their hearts, were polite, hardworking, and doing their best under impossible circumstances. It’s a management issue, not their fault. If the staff were running things, this place might stand a chance. One star, entirely for the staff. Management, please take notes—or at least take a good look at the moss-covered AC. I have got the pictures to prove it!

After 9pm, no restaurant facility. Staffs are very friendly

No comment it’s ok Expedia charge me two times it’s going to be a dispute in charge later?

Decent and comfortable. Nice and friendly staff. I would certainly go back.