弥涅瓦大酒店

員工很貼心服務，因行程先去威尼斯，職員讓我們寄存行理，再入住整個體都十分滿意。接待員真很友善，酒店很近旅遊點，下次來佛來倫斯定會再入住。

這是一所非常優秀的酒店，我們家庭旅遊先到威尼斯，酒店十分友好可寄存行理，讓我們安心。而入住時，接待員十分貼心安排，酒店位置很好，來去景點很方便。 下次再來佛來倫斯定會再入住。

We are staying at Deluxe double room for four nights. The room is spacious and well equipped. However, some of the arrangements in the bathroom are very strange. For example, the hooks for towels are installed inside the shower area. Makes no sense. Other than that, location is excellent. Rooftop view is unbeatable. Hotel design is heartwarming and just like your home. Highly recommended.

Excellent staff and hospitality.

櫃檯有位女性工作人員MariAnna的非常熱心親切的幫助我們連絡機場找尋我的行李，非常感謝您！

WIFI is unstable and slow, anything else is perfect. Breakfast is pretty good, good location to the Duomo.

close to train station, good location, easy to find, also with kind service and delicious breakfast.

Great location, close to the Firenze S.M.N station (with 15mins with luggage), delicious breakfast buffet I slept very well for the 3-nights stay (tho the room temperature is a bit cold sometime) And there is one thing I appreciate the most is the room perfume (made in Florence) they are using for the lobby, I love the fragrance so much...so I asked the front desk and I bought some to myself☺️

The front desk staff were helpful and friendly and came to our room to show us around. The pool area has several different seating areas and was well used by the guests. The hotel is in a very central spot and minutes away from the train station. I would definitely stay here again if I were to return to Florence!

The hotel is very clean, the staff are extremely kind and helpful. The location of the hotel is perfect and close enough to everything. The rooftop pool is beautiful as well.

Charming hotel and outstanding service

Equipe fantástica, café da manhã excelente

Look the roof top pool

This hotel is spectacular. Everybody in our group loved it. It has the best view from the rooftop pool. Book it, you won’t regret it.

Tudo muito bom recomendo

We stayed in the Romance Suite, it was VERY spacious, two bathrooms, comfortable bed, sitting area, and a balcony - though not wide enough to sit, it was long enough to walk. Rooftop pool with lots of space to lounge and get a drink at the rooftop bar. Very classy and high quality throughout. Good location, quiet. Amazing staff.

A beautiful and very welcoming hotel in the heart of Florence.

This was an exceptional place to stay while in Florence. The city was very crowded with tourists and general city density and the Grand Hotel Minerva felt like an oasis of space. We had a beautiful view overlooking a spacious piazza and the facade of the Basilica di Santa Maria Novella. The pool was lovely and offered an epic view of the duomo. Every staff person we encountered provided exceptional service and friendliness. Plus the building is architecturally significant (designed by Carlo Scarpa) which my husband enjoyed. Breakfast was a generous buffet with plenty of options for everyone. We would absolutely stay here again.

Fantastic Hotel and location. Minutes walk from the Train Station. Was upgraded on arrival which was a great touch, friendly staff and good choice of Buffet Breakfast. Small Roof Top Swimming Pool and Bar, which is rare in the area. Florence is stunning and great for Designer Shopping.

Everything at this hotel was absolutely perfect!! Highly recommend!!