W 罗马

Air conditioner not cold enough

Exceptional stay at W ROME! The staff superseded any expectations!! ALSO, the staff was quick to respond to any of my needs. I do wish they had spa services. I will definitely be staying there again in the future!

Location is great. Rooms are clean. Staff very helpful.

The staff was very helpful very polite. The food was good well presented very tasty. The gelato was great. I will definitely recommend this hotel because it was close to everything.

Beautiful Hotel, very compact if you like a larger hotel. Breakfast was very lovely and Staff were friendly.

Tudo perfeito desde nossa recepção até a gentileza em me atenderem com carinho qdo estive doente . A estrutura do hotel é super bem conservada e se percebe isso em cada detalhe . A academia maravilhosa! Cama e lençóis super macios .

The W was centrally located. The staff was helpful and the accommodations were okay

Great hotel, near to many attractions but still away from the crowds.

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Excellent stay. Everything was perfect - super clean, beautiful hotel. Staff are amazing. Location is actually quite good, just 10 mins walk from Spanish steps. Would highly recommend!

Could not fault anything a brilliant hotel!

We only stayed one night here before heading to the airport. The room was good, slept well and the staff very attentive. They had our taxi to the airport booked and ready the following morning.

Nice room, pleasant and helpful staff as always at a W hotel. Only suggestion is that it would be great if the breakfast buffet had more choices.

O hotel e equipe são excelentes! Time de concierge sempre disponível para ajudar e com boas dicas da cidade. O quarto é ótimo, amenities maravilhosos (Davines) e a limpeza impecável. Passamos natal e reveillon e a equipe toda super atenciosa, acolhedora e gentil. O hotel ainda teve o cuidado de nos presentear com cerâmicas artesanais lindas, em homenagem ao período de festas. Voltaremos!

Room was clean but it’s kind of dark. It would be nice to have a lamp for extra light as I was in the 1st floor with only a small window. Staff is nice but I was incredibly disappointed that the rooftop was closed for the season. Nothing about the rooftop being seasonal was mentioned on the website. Many other hotel rooftops were open and I went to those instead. Hotel Eden’s and the NH’s is very nice.

The staff on arrival and the check-in was very professional and friendly. The room was as usual clean and comfortable. The main restaurant breakfast buffet was first class and the dinner was also very good. The dinner menu needs more options. I had ordered and received four cappuccinos and ALL were not even warm and had zero froth and was told by the staff that this is how it is served in Rome! Extremely disappointing and far from the truth based on other restaurants.

This hotel was s VERY overpriced. The room service was so high- I was charged 47.09e for a club sandwich. I heard other gusts complaining about the restaurant and the bar. The hot only was some of the time. The property was clean and quiet and I liked the location but there were many other hotels near by. I will not stay again but opt to stay at one of the many Hotels in the same location.

Amazing hotel, wonderful staff, convenience

We loved being able to walk from the hotel to various shops, restaurants and attractions. The hotel staff were welcoming and very helpful being our first time to Rome. We ate at the coffee shop for breakfast and the Lounge one night for dinner and cocktails and all were great.

Very expensive, and very small rooms We upgraded to better available rooms and still very small. Tough to manoeuvre with luggage and toiletries…. Tight space constraints