ANA Crowne Plaza KOBE, an IHG Hotel

各方面都都不錯。設施不是新型的,但保養得非常好。空間大而舒適。

Room was spacious with nice view but the furnishings were quite outdated. Early check-in surcharge was excessive (1-2 nights of room fare just for 3 hours early check-in).

酒店設施齊全，環境清幽，距離最旺三宮只需要搭2分鐘嘅地鐵，由於地理位置嘅優勢，房間外望廣闊視野，我相信我會再回來光顧入住

Even though the interior is not trendy and renovated, it's clean and quiet. A good place to rest after a long trip

Good

Spacious and bright room but the facilities are a bit old. The floor of the toilet was getting loose and produced noise when walking over. Yet it is convenient located just next to a JR station

服務人員很親切

空間還蠻大的，還有美麗的視野，這幾點是很不錯，床單毛巾很乾淨，床還算好睡，但是浴室設備真的很老舊，雖然很乾淨，洗澡在浴缸中洗可以接受，但是排水不太順暢，蓮蓬頭的轉換拉桿已經出現問題了，一半的水在水龍頭，一半的水才有轉換到蓮蓬頭，希望老舊的設備可以改善。

寧靜舒適, 交通方便

沒有排氣，只有熱風

酒店因為天氣凍開暖氣，我感覺好熱，我同佢哋講太熱，佢哋好好嘅找了一部冷風機畀我，解決咗熱嘅問題，服務尚可，酒店直上就係報人香草花園，非常方便，行過啲就係異人館，兩個景點就喺酒店隔離。

員工服務很好，能說流利的英語，房間標準大小，有空間放行李箱，浴室比較傳統，環境清靜。 前往酒店的指示不足，與市中心三宮只是相距約15分鐘腳程，十分方便。

Very convenient for transportation

交通方便，地下3樓就是在地超市，服務人員親切，價格實惠！但沒有自助洗衣，要徒步10分鐘出去洗。

My room is in 26th floor, the room size is fine. The window view is wonderful. To take the Train & Metro are very easy through the Hotel Elevator directly. Only one problem is to use the swim pool needs to pay extra cost. It is really unreasonable because we are their Hotel customers.

離新神戶站頗近，房間空間也令人滿意，晚上更有俯瞰神戶市的不錯夜景，不想住在三宮站附近的話真的可以考慮。

Front Desk員工英文差,Bell Service的員工，更加將自行上落行李的客人，完全視而不見！ 反而最好服務態度，則只有食自助早餐，那一班員工，尤其負責即做雞蛋菜式的兩位廚師，酒店下面的商場，則尤如死城。

I sent bottles of sake to the hotel for my consumption in the journey. The hotel kept them in the refrigerator for two weeks before I checked in. The hotel is in the border of the city but is just 20 minutes walk from shopping and dinner area. I wish to swim in the hotel but was told to pay 2000 yen which I think is far too expensive.

Service is good. Staff are helpful.

房間是中央冷暖氣，窗戶是不能打開的，導致冬天入住感覺非常熱嚴重影響睡眠質素，下次再來神戶不會再入住