京町家 House IZO

It's a nice place to experience the traditional Japanese living house. It's good to have 3 sizable beds for 3 persons. The room is clean and quite spacious. Shopping areas, good restaurants, convenience store and metro station can be found in a few minutes walking distance from the house.

Unfortunately, our experience at this property was very disappointing. On the first day, my mother tripped and fell at the entrance because there was a stool on the ground right by the doorway. She suffered a serious hip injury and had to be taken to the hospital, so we were forced to leave after a couple of hours to stay close to her. We informed the host immediately, but there was no real interest in understanding what happened, how the accident occurred, or whether anything could be improved to prevent this in the future. We also received no support or flexibility with the remaining nights, despite our insurance not covering the situation. In addition, the bed was extremely hard and uncomfortable, and the toilet was so small that it was almost impossible for a tall person to sit properly with their legs inside the space. Sadly, due to the unsafe entry area, the lack of concern from the host, and the overall comfort issues, I cannot recommend this stay.