东急 STAY 金泽

房間空間大且乾淨，離尾山神社很近，房間內就有洗烘脱的洗衣機，也有附清洗劑，很棒！

上午check-in, 下午回來時候行李已經放在房間。 所有工作員的英語能力十分好。 洗衣及乾衣設備，指示清晰。 房間熱水很快便提供。 房間毛巾及床單乾淨。 有軟硬的兩種枕頭同時供應。 只是距離火車站有些距離，但很多巴士可以往來。

I usually stay at MINN, this is my first time to stay at TOKYU STAY cause they also equipped in-room laundry machine. This is also my first time to give out a hotel rating so low. Honestly, everything is good except for one thing. The young guy in front desk attempted to downgrade my room type from Residential Double (RD) to Moderate Double (MD). I booked it via Expedia four months earlier. Unlike Agoda, Expedia always list room types clearly with corresponding photos. There’s no room for staff to manipulate or randomly assign. I like certainty, no ambiguity even though booking via Expedia often costs more. First, he confirmed my RD reservation, but gave me MD room (907). When I dragged my luggage downstairs, I thought it’s just a mistake, and waited for change with no anger. Then he insisted that room 907 is RD. I thought he might be new, not so familiar with the room type, so I showed him pictures, telling him these two types are totally different. Then he spoke in Japanese to tablet, translating into English to me. He wanted me to understand that sometimes layout for each room is different. Nonsense! It’s nothing to do with layout. Layout always goes with room type. At the moment, I realized his real intention. What he didn’t know is that I actually went to their official website for double check before booking. Their website lists each room type with photos, exactly same as Expedia. Even though I’m so cautious, things still went wrong.

十分乾淨 設施齊全 房間內有微波爐也有洗衣機 如果要長期居住非常適合

櫃檯員工服務態度非常好

飯店前就有公車站牌，交通方便！ 服務人服務佳、房間乾淨寬敞

Really nice hotel especially there is cleaning machine inside room👍👍 room is clean and big, enough space for 2 luggages opening👍

Spacious and very nice room in terms on the reasonable price.

位置方便，房間佈局恰當，挑選的用品都很舒適

服務非常好， 微雨中走入大廳， 已經有人等著奉上毛巾， 久違的飯店温暖。

酒店是非常商務式，房間設計實用，酒店沒有特別之設施。早餐非常商務及精簡，可能算一般，但價錢本身非常便宜，算是快食供商務用。或遊客便捷早餐。 但前臺服務及主動協助非常之好，旅程中客服最好之一間。選東急應該是因為房間大、十分清潔、清潔程度非常超出預期好。而房內設備亦非常足。 適合純住宿商務或旅客，但家庭入住亦不錯。 區內他與Intergate均非常便宜及性格比出色，intergate係餐點及浴埸、Tokyu Stay係房內設備及清潔度，兩間均貼心。 Tokyu Stay算商務中首選。

Good

good location, reasonable price and excellent service.

舒服的住宿環境，提供的服務很好，周邊的生活機能也非常棒。我們在這邊有一個很好的旅遊經驗。

飯店地點很好,離近江町市場或香林坊都很方便. 去金澤站的公車班次很多,公車站牌也很近. 房間隔音很好. 飯店早餐選擇樣式簡單.

地點與重要景點非常適中，酒店保養好

房間乾淨整潔，地點不錯。

房間內有洗衣機，很方便，特別是在夏天。我們訂的是3人房，加床之後房間有點窄。

登記時提早了，當我們再回去時，工作員已把我們的行李放進房間。 因為遇上金澤百萬石大遊行，酒店工作人員能提供詳細資料，讓我們知道在什麼地方、什麼時候能夠觀賞到最佳的遊行。 房間整潔，只是沒有特別風景，但恰巧遊行在我們酒店前便經過，可以看得到。 早餐供應不錯，而且有軟雪糕。

Convenience, friendly staff, clean and spacious room.