Crowne Plaza VILNIUS, an IHG Hotel

总体符合预期

Clean, comfortable, and convenient. The only thing is that we booked it because they have an airport shuttle, not realizing that it had to be reserved in advance. Next time we'll know!

👍

Brandtrap geblokkeerd met stoelen van het restaurant, Ze hadden hier feest en dus moesten ze de spullen kwijt. Deze bij de nooduitgang op de 15de verdieping neergezet. Hele nooduitgang geblokkeerd, dat in combinatie met het erg veroudere hotel gaf mij dat een zeer onveilig gevoel. Eens en nooit weer.

very Goodyear

As advertised

Clean hotell. The service was so so…

Bra hotell. Har några år på nacken dock.

Nice enough hotel. I was disappointed that the pool area charges 20€ per person and one has to request it 1 hour in advance. No mention of that anywhere in Hotels. Com just that they have a pool and spa. Also soap dispenser was empty.

Tog en timma att checka in när man väl var klar så funkade inte kortet till rummet. Wifi funkade inte, tv funkade sådär, osv, extra skatt togs ut [trodde jag betalt för allt]

The room isn't cleaned everyday, the check-in was awkward, I didn't like the food in the restaurant I had a chicken Kiev. On the check out day I was asked if my stay was ok, I said I didn't like my meal in the restaurant, the reply I got was poor. The receptionist said "other people like the food and perhaps I was looking for something special" this isn't how you reply to a customer. A "sorry sir if the food wasn't to your liking" would have been better.

Our room was dirty we complained in reception and they let us change the room, we got another cleaner room. The man that worked in reception that evening was give us acess to swiming pool and we need pay 20 euros for a family of 3 persons. Normally it cost 20 euros for 1 person but because of the inconvinece with room not being clean he said we can get discount to swiming pool. After breakfast we did go to reception and ask when we can go to the pool area and this woman in reception name Evelina accused us of lying and that our first room was clean and nothing was wrong according to her and the cleaners. Evelina also said they check rooms daily for cleaning she cannot give us discount to pool because the one who worked night shift not had told her that. But overall the hotel itself is dated and needs an upgrade, it is also dirty stains everywhere and musty smell in rooms. Staff is rude and also accuse their guests of telling lies. I never will stay here again i not even recommend this hotel to my worst enemy. Also it lacks of service on site, bar closes in 22 and there is no option to get a coffee or a late night snack.

Staff were very friendly

The place is old but is kept in good condition. Failure to remove snow and especially dangerous ice buildup around the property made walking very dangerous. Hotel phone system did not work. Room was cold and complaint took 2 days to see response. Guest parking requires phoning a local number to have the gate open to exit, a stupid system for people without roaming mobile phone feature, or worse, with no mobile phone. The place seems to think everyone has a mobile phone.

Large room, friendly staff, good location

Good service, polite and friendly. Really convenient for the Vingis parkrun

Very old, dirty carpet. Needs a serious refurbishing

Kun lunkent vand i bruseren. Køkkenet/restaurant lukkede tidligere end oplyst Engelsktalende personale begrænset

The best EU Hotel Breakfast ever! Quiet, Easy, Clean, a lot of Choices, Testy fresh food, a lot of Coffee Stations, nice dish wear ... ** Please, switch OFF CNN! Nobody want to watch this bloody staff on Breakfast time! Please, go for LOCAL news with ENG Subtitles. Much more useful and pleasant. Tourists needs to hear Live Lithuanian Language, not ENG!

All good 😊💯