艾库玛尔别墅酒店

非常理想的度假别墅

Our room was extremely clean, all staff was excellent. The manager Claudia did her best to accommodate us and was very pleasant and helpful. Laura and Elizabeth also were friendly and helpful and looked after our needs promptly. Thankyou for making our holiday experience wonderful!❤️

We did not face the pool or beach however it was close to our suite. The staff were amazing . Laura in particular was super friendly and helpful . Would like to suggest that all units have the exact same annuities as we traveled with another couple with the same suite and their amenities for cooking were better. That said the staff were quick to bring anything you ask for.

Rent og pænt. Stille. Venligt og hjælpsomt personale.

The breakfast, the staff, the place, the beach all this things were really good. We stayed as a family and this place was so peaceful and clean. I recommend it 100%

Excellent service and clean rooms, wonderful stay.

Everything Excellent, Enjoy.

Lovely place, will return.

Staff was very helpful and friendly. Quiet and nice pool and beach area, enjoyed being a little away from the busier areas of Akumal.

Very quite area

Todo excelente pero la playa espantosa habia mucho zargazo. No es culpa del hotel pero si creo que deberian notificar el estado de la playa antes de que reserves. Viajar mas de 2,000 km para ver una playa llena de zargazo es echar todo por la borda.

Great stay, clean rooms, friendly staff ! This Villa exceeded our expectations !

Wonderful location, pristine, well-equipped rooms, quiet and peaceful. Perfect home base for our Riviera Maya vacation.

The foodservice staff could hardly speak any English. Went to restaurant and asked for a cup of coffee. Informed after waiting for 25 minutes for a refill that there was none forthcoming. The staff informed me no refills per purchase of a cup of coffee. I paid them 1 USD for their beverage service which considering it did not consist of a refill was adequate. It seems that management has no clue about beverages and hospitality. All surrounding restaurants provided refills when ordering coffee as do most everywhere. Quite unbelievable. Frankly have traveled all over the world and never had this kind of experience. Amateurs at best. Insulting to any traveler!

Padrisimo

Did not have a continental breakfast included.

Lizbeth and the rest of the staff were welcoming, kind and so accommodating! I enjoyed one of the best massages I’ve had - thank you Luce! The rooms were clean and well stocked. The beds were really comfortable and the A/C worked well too. There were a few minor problems that were attended to right away and we were offered a room update without hesitation. A highly recommended resort!

Surprised that our rental unit belonged to someone, like a timeshare or condo. Only one place near to eat so had to drive for dinner and breakfast. The "hotel" restaurant was unappealing. Swimming pool was nice but beach was rocky and difficult to get into deep water.

Las Villas is a great place to enjoy a quiet piece of paradise.

Eine sehr gepflegte, schöne und saubere Unterkunft. Die 2 & 3 Bett Suiten mit Ocean Blick sind sehr zu empfehlen und bieten einen wunderschönen Blick auf die Gartenanlage und das Meer. Die Einrichtung ist gepflegt und schön. Die Zimmer sind sehr geräumig und auch mit 4 Personen bieten sie genügend Platz. Das Personal ist sehr hilfsbereit und freundlich! Wir hatten einen Wunderbaren Aufenthalt.