艾斯特拉达酒店及酒馆

Bien situé et bel endroit Chambre très belle

Great breakfast , close to all the attractions

Amazing place to stay. Would recommend

It was an amazing experience. The staff was amazing! They celebrated my birthday and provided the best costumer service. Don’t hesitate and please book with them, they truly know how to make your stay feel comfortable. Everyone was an absolute pleasure. The front desk, the bar tender, the cleaning crew, the manager, the night security staff. I can’t say anything bad about the service. It was a unique experience. I wish I could give them a 10000000000000000.

We faced some challenges for what could have been a lovely stay in this well-located hotel in the heart of Granada, just steps away from the main plaza. We booked the largest suite which is a loft, with two large king sized beds on two levels. We were a group of 3 adults, 2 of whom are over six feet tall. We wanted the additional space, and needed the larger beds of the loft room. At our check in, we were told the loft room was unfortunately unavailable due to an issue with the air conditioning, and were offered another room. We were told the loft air conditioning should be repaired within a day, maybe even later that day. We accepted the new room which had two double beds and working AC and took the hotel staff at their word that the original room would be repaired soon. The new room was smaller with two double beds. For three days, we were told again that the air conditioning was not repaired. On three different occasions we found repairmen in our room working on the air conditioning in the neighbouring loft room with no notification or information from the hotel staff that this would be happening. For the final two days of our stay we were able to stay in the loft room. I asked the staff if we would be refunded the difference in room rate as the loft room is more expensive and we only stayed in it for two days and the staff refused. Unfortunately, a sour taste was left in our mouths because of this. We paid for a room we did not stay in. At least the breakfast was nice.

Gracias por todo, muy bonito lugar y su personal muy amable.

Breakfast was excellent, the location was perfect as it was walkable to everything and the staff was extremely friendly. I would have rated cleanliness 5 stars except that I was walking around in the room in my bare feet, got onto the bed and noticed my feet were absolutely filthy. I was surprised the floors were that dirty, they didn't look dirty. Everything else was clean and wonderful.

Garage a little closer to the hotel

The hotel is in a great location, room is beautiful and the staff is fantastic… especially Christopher and Michelle!!! I definitely recommend

Nice clean room with excellent staff and a good breakfasts

NICE ROOMS STAFF WAS EXCELENT

The stay was excellent

The room, staff and breakfast were all wonderful.

Great place to stay - great breakfast endless coffee, great service

Beautiful boutique hotel. Very clean. Very quiet. The staff was amazing. Perfect location.

Room was clean and there was an abundant amount of space. I liked the little private outside spot we had. Shower was pretty cool to. Over it was a really good experience. Only little thing was the little bugs that would enter.

Mit værelse var en hel herskabslejlighed, stort med himmelseng, sofa, balkon og et stort badeværelse. Sengen og morgenmaden var god og jeg kunne også godt lide personalet. Hotellet ligger tæt ved den store plads og mange spisesteder, samt rom og - cigarsmagested.

Amazing amazing stay excellent staff very professional very helpful. I really recommend this hotel.

Veryclean, cozy place.

Beautiful high end elegant accommodations. Court yard open space with fountain and flowers. Unfortunately people were in courtyard just outside my room til 11pm and a light that kept me up. This was late for me since I wake up at 5 am. Internet was low bars but worked most of the time . Its better in lobby courtyard area. Breakfast was a full breakfest and delicious with about 6 choices made to order. I stayed in Deluxe room and friends in loft two level room. Theres a smoking area in the courtyard very close to breakfast area and deluxe room luckily no one was smoking.