SA 里约谷酒店

Hotel está muy bien cuidado y las habitaciones están muy cómodas

The staff was extremely friendly and provided excellent customer service.

Our room had a great view of the river below. The rooms were very spacious and staff were very polite and helpful. We did not see a pool, but lovely to be near the river and very near to town. There’s a restaurant at the hotel That was very tasty..

Muy buena experiencia

The property was beautiful and all of the reception staff was amazing. They were the best part!! I really wanted to love this place because it was so beautiful, but too much went wrong. Beware of booking an economy room as that was the excuse for anything wrong. Our first room, 105, had issues. The bathroom was not cleaned as there was a bunch of hair in the sink as well as very moldy caulk and wrappers/debris in the shower. Housekeeping came to clean it up but afterwards the cleaner continually gave us nasty looks every time she saw us. She even walked into our room at 8:30 in the morning without knocking and we had the do not disturb on. On the balcony, the kitchen vent was there and it was loud with an overwhelming food orders. We were moved the next day. Second room was much better on the balcony, but the shower spit water all over the bathroom. The safe would not open and after a day out WITH DO NOT disturb on, there was an opened bag of M&Ms on the shelf. We decided we didn't want to move again so we made good with what we had. The restaurant messed up my dinner one night (avocado salad with chicken.. But no chicken but I just settled, however the salad was salted heavily.. No way to eat that) and the kitchen was closed so I was stuck dipping into my husband's plate and then we had to Uber to the market so I would not be hungry all night. No apology at all. The waiter said.. chicken is extra. Ok, so what I ordered it and it was an add on option.

Good property. Only downside is it does not include breakfast even though there is restaurant on the property apparently owned by same owners. Location is fantastic and convenient.

Muy grata la estancia, muy cerca de todo, pero a la vez muy tranquilo.

El servicio de restaurante fue demasiado demorado. La limpieza de habitación durante la estancia no es buena

In a nice quiet location with Mountain View’s , the room is cozy. Good convenient location.

Didn’t cool

Nice clean room. Front desk staff were pleasant and helpful. The property is an easy enough walk into town. The evening restaurant staff were good, however we found the morning staff not so great. Check your bills- we were charged a 20 percent gratuity by wait staff.

Yes

Veggie omelette was delicious. Suggest having green tea to offer guests.

Clean room

Beautiful grounds.

Staff was friendly and helpful. Rooms clean and comfortable. Loved the outdoor space by the river...so peaceful and relaxing. Short walk to town.

El hotel tiene buena ubicación. Una vista preciosa. Habitaciones amplias. Cama súper cómoda. Buenísima atención. Es la segunda vez que me hospedo alli y lo recomiendo. Volvería sin duda.

Everything was great! We would stay there again!

Tranquilo y habitaciones cómodas

Clean room, nice atmoshpere, good food. Everthing was amazing. Roberto from the restaurant outstanding.