Raffles Makati

Thank you for your kind service.

服務非常好

Great location,the food and service is perfect, if next time visit Manila, will still live in this hotel!

床4邊角落太突出, 導致一直碰撞, 應該做好保護, 避免客戶受傷.

虽然没有住过马尼拉其他酒店，不过raffles makati还是让我们觉得挺舒适的。4楼泳池很亲子。

房间真的很大设施很棒，服务让人很满意，整理非常及时，服务员还会询问是否要冰块非常贴心，相当专业，另外还可以预约SPA等等，入住非常愉快，下次会再次选择RAFFLES,THANK U.

Excellent

全てが大満足でした。ありがとうございます。

great hotel, the staff makes it special.

Courteous Staff and Amazing Hospitality

The Perfect Stay A complete luxury experience: Beautiful spacious rooms, impeccable service, most favourable location. We will come back!

Everything was amazing except the room was freezing. The first night we got in very late and we kept turning the Arctic AC to a warmer temp and it didn't improve. We both wore coats but got sick from the cold; I had to see a doctor the next day. Engineering came and the AC does not respond to the thermostat in the hotel. They gave us blankets and a heater which worked well. The breakfast buffet is great, hotel exquisite, staff amazing. The price is low. Great location in Makati. I love Raffles. But if you are cold ask for help right away. Additionally, the entire hotel is over air conditioned in our opinion.

Spectacular hotel, worth the extra money compared to other 5 star properties in the city. Great that à la carte breakfast, afternoon tea and evening cocktails are included (including the famous Raffles Singapore Sling). Room is incredibly spacious and service is spot on.

excellent service

Slight moldy smell in hallways.

It was simply an amazing hotel. The staff’s hospitality, the opulence of the facilities, and the cleanliness were unmatched. I felt completely at ease from start to finish. Breakfast at “Mireio” was especially memorable—not only offering the usual variety of egg dishes, but also a selection of Asian dishes such as noodles and rice, making it delightfully difficult to choose. The pool was reserved exclusively for Raffles guests, allowing me to enjoy a sense of privilege and peaceful luxury away from the crowds. The only downside was that I unfortunately lost a blanket I owned, most likely during turndown service, and although I informed the room service staff, they were unable to locate it, which was disappointing. Whenever I come to Manila in the future, I will definitely choose this hotel again. I look forward to seeing the smiling staff once more.

The service and quality of the property was excellent!

The staff here is excellent, everyone from the doorman/woman to the chamber maids! There “Longbar” is just next to the lobby and has craft made cocktail, good food and love music. We’ll definitely be back.

The best hotel for a family staycation.

Excellent decor and beautiful room. Upgraded me as I asked to make it special as we were traveling with my daughter. Service was extraordinary and amazing. People were friendly. I will definitely come back. Things to improve on detail maintenance on the bathroom shower door does not align and paint on ceiling. Buffett selections could be better and quality. Overall it was an Amazing experience.