贝尔维尤马尼拉酒店

整理不錯，充電插座太少，還有壞掉的插孔

整理還不錯，但冷氣好吵，吹風機壞了。

茶包用了沒有補，衛浴用品有就好，沒有補足， 浴缸排水孔竟然是壞的⋯5星的外表2星的水準

Receptionist was not as friendly as other hotels. No complimentary mineral water provided for guest. Door card easily demagnetized even before enter the room, need to walk down to counter for replacement. Old dirty iron board provided which caused stain on the shirt under high temperature.

房型價差不大 但空間差很多 延住兩天換到了另一棟樓 設施比較新穎 房間也大很多 服務人員態度都還不錯

位置便利 客房舒適乾淨 空間也廣 服務人員態度不錯 除了Check-in很耗時間 要續住兩天也得先Check-out再重新Check-in

Excellent one

酒店硬件条件非常好，但是酒店前台很会忽悠人。欺骗客人，让我升房，说能提供各种额外福利。比如免费到酒店酒吧喝饮料，结果去了酒吧，说当天和第二天酒吧都关门休息，我根本无法享受。再比如当晚可以免费享用贵宾区的自助餐，结果去了贵宾区，说自助餐已经结束了（才晚上8点），最后还得自己花钱吃饭。还有比如可以免费使用贵宾商务区会议室、电脑、并且免费打印复印传真文件等等，结果去了贵宾商务区，说电脑打印机复印机传真机可以免费用，但是纸张和电话费要收费。总之，真是受骗上当，花了冤枉钱升房。 另外，酒店的地理位置和好订网上宣传的不一致，离市中心至少半小时的车程（不堵车的情况），距离机场也不是9.9公里，实际有近20公里。感觉在开发区。

far away from main shopping area.

Comfortable, great service, but location is soso

Good service for transportation, but no so convenient for long term stay for location reasons

not bad

I think it is good.I will return to stay this hotel.

Good.

Clean room best breakfast

Pleasant stay for family of 5.

It was a terrible experience for us. We checked in at 1700, was told the room was not ready yet, checked in is supposedly 1500. We waited for few minutes was told the room is ready. We get to our room, it’s hot. The AC is supposed to be on already, we went for dinner came back the room is still hot. I called downstairs at 1800 the front desk said they will send someone up. Engineering came he checked out the AC and said they will change the filter since it’s dirty. Wait for 30 min maybe it will get cold. Waited same temperature. Called downstairs about 3-4 times was told they’re working on it. It’s now 1930 and we’re exhausted. Finally got the energy to go downstairs in the lobby to talk to Mike (supervisor), was told again the room is almost ready and he will personally check the room himself if it’s clean. After few minutes the room is finally ready. For future guests, I think that they should check AC filter in a regular basis, make sure the AC is working especially for their guests and prompt response for complaints. Breakfast was good in the other hand. Morning supervisor was apologetic with our experience. I didn’t get his name.

Staff were all very respectful and very professional very accommodating security were awesome I feel very safe with my family. Not congested with foot traffic it’s quiet and safe . Every time I travel to Philippines which is 4x now and I always stayed in Bellevue Alabang it’s like our second home.

The property is well maintained, the staff are very helpful & friendly. Their buffet has a wide selection of food, beverages. Would definitely recommend it.

Location location.