SG 精品度假村

A true disaster. Booked pickup from airport, but no one came. When arriving to the hotel at 3 o clock in the morning - there was no rooms available even though my reservation was booked, confirmed and paid via Hotels. They send us to a hotel nearby where we could stay some hours (they needed the rooms for new guests) and the quality and standard was VERY low. Came back to SG Hotel and spoke to the manager who offered a dinner and a drink which we did not accept. I demanded a cash refund which was accepted to be given at check out. When I checked out the manager was “not available” and I had to leave without any compensation. I was there on business and it got heavily impacted by this incident with missing sleep, rescheduling of meetings etc. This hotel has no place on Hotels.com who I by the way also tried to contact at night, but a poor connection made me loose my place in line and eventually I had to give up. Here a direct phone number would have helped me.

Overall our stay was great. The food took a little long to come out during dinner. After a long safari that can be a little inconvenient.

Great place

밤에는 음악소라에 시끄럽고 주변에는 다닐곳도 없고 침대엔 벌레들이 있어서 밤새 벌들하고 싸우고 물리고 슬리퍼제공, 타월제공도 미비하고 TV도 잘안켜져서 몇번식 보완요청하고 가격대비 최악의 호텔이네요

Attentive staff, good food, a small pleasant pool and clean rooms/public areas. A little out of the centre of Arusha but most things a short ride away.

Wifi not working. Hotel is not really that premium.

I stayed at the SG Premium Resort for three nights on business. The rooms were very nice and incredibly clean, and the staff were quite attentive. The restaurant hotel was one of the best I've experienced in East Africa, and they make a fantastic curry! I would highly recommend the hotel for anyone looking for a mid-range option. The only negative I can think of would be their lack of clear coordination services for airport shuttle, safari, etc. We managed to get by just fine without it, but it would be an excellent feature to add in the future!

Very spacious, well equipped rooms! Great service, comfortable for business stays. Second part of hotel under construction - will be finished Summer 2016 - no noise or interruptions.

Bad restaurant, they brought us the food 50' after ordering. Food wasn't good There was a hole in the bathtub flooding the bathroom.

Number of room fixtures not working, wifi and tv. Was moved rooms but quality of room was not the same as the original. Breakfast is ok without being spectacular

Das SG Premium Resort ist ein gutes Business-Hotel in Arusha. Große, sehr saubere und modern eingerichtete Zimmer. Die Angestellten freundlich und hilfsbereich. Die Restaurantleistung finde ich sehr gut. Im Moment (Nov. 2014) finden Sanierungs- und Neubauarbeiten statt, die das Hotel etwas verwinkelt erscheinen lassen. Lärm- oder Geruchsblästigungen waren während meines Aufenthalts nicht zu verzeichnen. Das Hotel liegt noch zentral in Arusha (an der Straße nach Namanga, Kenia), allerdings versteckt hinter einer Tankstelle und kleiner schlecht zu findender Beschilderung. Zudem ist es auf einigen Buchungs- und Webseiten an der falschen Stelle auf der Karte markiert. Es liegt an der Kreuzung von Namanga Road (A104) und der Nairobi Road (die nicht Richtung Nairobi führt!). Das ist aber wirklich auch der einzige Mangel dieses Hotels.

Nice hotel, although still being finished the work didn't affect my stay. Great size, clean room. Compared to other hotels I stayed at in Tanzania this was very nice and I would recommend.

Chambre confortable et spacieuse mais pas encore totalement finie principalement dans la salle de bain. Travaux encore en cours. Personnel avenant et sympathique. Restaurant de l'hôtel moyen mais personnel souriant.

Excellent service, nice rooms in art deco style and friendly personel.

SG premium resort is a nice hotel with modern interiors. The Staff is very keen and helpful and always fullfils your wishes. I recommend it to everyone.

Overall really satisfied. Awesome rooms, food ok, remote from restaurants.i recommend this hotel for a night on your way to safari or upon return.

The room was great. Very modern furnishings, luxurious beddings. I heard a knocking type noise the whole time I was there which was annoying. The breakfast had a lot to offer in terms of variety but the food was only fair. I'm sure the fresh omelets were great but I didn't try those. The coffee was good! And I had room service which was really good. Spaghetti Bolennaise was excellent. The staff was helpful. Overall it was a good stay except for the noise I kept hearing which the staff couldn't fix.

Resort is surrounding by the chaos of Arusha, however is behind a gate and security. The room service is very poor. You have to remind the order several times Before you can get it. The ongoing Construction makes the first impression not very excited but once you enter the room you are surprised. Very Clean rooms

We stayed one night before going on safari, hotel nice room clean and comfortable, we ate the dinner and breakfast, food was excellent. We would stay again if passing through Ausha.

Modernes Hotel in zentrumsnaher Lage, mit Sicherheitstor. Im Eingangsbereich noch etwas Baustelle, aber kein Baulärm im Zimmer. Sehr große Betten, guter Komfort, auch wenn an einigen Kleinigkeiten der afrikanische "Standard" spürbar ist (tropfender Wasserhahn, Taxi wurde zur Abholung an falschen Flughafen geschickt, statt einem Doppelzimmer haben wir erst mal 2 Einzelzimmer bekommen)