Deevana Plaza Phuket Patong

房間很舒適，陽台外就是個人泳池很棒，飯店有額外準備生日蛋糕很驚喜💕，櫃檯人員很親切且快速協助我們解決問題

Many connivence stores nearby and restaurant as well. They have another branch but this one seems better because of not located in very centre of city heart, not that noisy, but you can still walk to the centre area and Patong beach in about 15-20mins.

Recommended! I had a great time staying with this hotel.

附近都有網紅餐廳，酒店外就有便利店、找換店，都很方便。去沙灘走路10分鐘就到，去帆船商場也是10分鐘。

有泊車位置，離布吉它中市中心很近，泳池下午不太晒，唯獨出水偏黃，水流細小冷熱水不穩定，還隨時見到小蟑螂周圍走.

Huge room, clean and quite. Location is great and family mart is nearby.

Services is good, hotel is comfortable. Location is near the night market and beach which is easy to locate.

酒店位置方便可步行前往Jungcelon或沙灘。 員工親切，可惜酒店沐浴熱水不夠熱。

酒店前台有中文服务，值得点赞。早餐种类丰富，屋子里有一点潮湿，景观不错，泳池有按摩的，水是温的很舒服。卫生好。缺点是离江西冷和海滩都略远，提着东西走路过去很累。海滩来回就要半个小时，江西冷走路过去要十五分钟以上。如果加开免费区域班车就方便很多。

非常好

泳池太多人，早餐太多人，食物種類少，而隔音不太好，可以聽清楚其他人的對話，令我覺得讚係酒店內的 spa 很好很高質素

運動鞋check in的時候掉了,請酒店'幫忙找, 都沒誠意找

今次第一次黎布吉覺得選對了酒店，酒店位於市中心，位置方便旺中帶靜，附近有24小時便利店又有不同檔次的spa做按摩，步行到巴東沙灘又夜市只需不到10分鐘，十分方便，不得不讚的是酒店裡的按摩師及服務都一流但價錢相當相宜，我與朋友住5晚酒店都在酒店享受了兩次的spa, 十分舒服及放鬆！

位置不错，游泳池也很好，有儿童泳池

離patong beach好近，地理位置都好好，酒店也不錯，職員服務態度好好，個個都好好笑容，早餐食物都選擇多

房间面积挺大的，但是霉味比较大，需要多通风，最满意的是游泳池，池边吧台很有感觉。早餐品种很多，但是味道一般。位置还不错，距离江西冷和西蒙人妖秀不算太远，介绍里显示都是步行可到，但是步行真是挺累的，个人看法是看玩什么，玩水就住沙滩边，逛街泡吧就住江西冷附近，一定图一头。总体来说，比较满意。

My family traveled to Phuket with 2-year old twin sons from 25/12/2017 to 30/12/2017 (2 rooms x 6 nights). We arrived the hotel at about 1am on 26/12/2017 as scheduled and disasters began: 1) The environment was bad and noisy. My husband (fluent in English and is a gentle guy) asked for upgrading and they promised it could be granted on next day; 2) Did wait for more than 20 minutes at the corridor for cleaning up the rooms. Obviously that they did not well-prepare to welcome their guests; 3) Disgusting that the bed sheets and covers were very old and one of them got dried blood drops on it; 4) The towels are old too and the water of the showers was slow and weak. However, it was so late and my kids were tired. No choice but had to stay for the first night; 5) Next morning my husband asked for upgrading very politely but the front desk staff had bad attitude and the result was negative and same attitude for staffs of room service. We started to think about "Are we the guests?" ;6) We did not want to waste the Christmas holidays with my kids. We ran around Phuket and eventually got another hotel. We then asked if we could have refund but negative with the same bad attitudes. At the end, we PAY EXTRA 5 NIGHTS x 2 ROOMS CHARGES FOR THE NEW HOTEL. My family abandoned to stay at such a so-called hotel armed with poor attitude staffs. Such an experience absolutely was the worst one I have been ever had before.

near patong shopping mall,and many food to choose near around,also at night time very quite stay in the room,swimming pool also nice.

酒店職員待客友善，態度親切，有賓至如歸的感覺。酒店設施雖不說是全新，但保養得宜，設施應有盡有。值得一提酒店提供的Thai cooking class，價錢比街外報團優惠，而且地點便利，更有幸得主廚一對二指導和分享烹煮泰菜的經濟，非常值得一試，只是參加時間不理想。另外地理位置距離芭東海灘只要數分鐘路程，沿途商店食肆林立，但距離購物中心江西冷有點遠。

服務非常差，checkin check out 職員態度不友善。14:00到達酒店hold 了我們三十分鐘仍未能交房，問他們要等多久，只說要等，最後15:30才能交房。取房時職員處理很久才給匙卡。