Upon a very pleasant check in (very friendly staff), I settled in my bedroom to find out that the wifi wasn't working on the 4th floor and there was no water in the shower (or only a trickle). The room is very spacious though. I went back down to the reception and I was changed to a room on the 3rd floor, right on top of a busy roundabout, which can be quite noisy at night. The shower worked on and off during my whole stay and there was no hot water at any point (there might be a switch to turn it on but I wasn't told). No hot water is not really an issue (it was 32 deg outside) but when you get stung by a jelly fish, the only thing you dream about is a cold shower with decent flow. Also the hotel is right on the Chalong round about, which is a bit difficult to cross at peak times. I wouldn't dare doing it with children.