迪拜超越酒店

Amazing

Clean room and great staff

Café da manhã não e compatível com o conforto do hotel . Poderia ter mais opções .

Our stay at this hotel was extremely disappointing and turned our family vacation into a stressful and traumatic experience. The overall service was unfriendly and not helpful. The only staff who were consistently kind and professional were the housekeeping team. During our stay, the fire alarm went off twice – once on our first day and again this morning at 5:55 a.m. Both times, my children (aged 1, 2, and 13) woke up terrified. Last night, at around 3:00 a.m., a man came to our room and repeatedly tried to open our door, leaving us feeling unsafe. My two-year-old son was so frightened that he refused to go back into the room, and I had to calm him down. I sincerely hope these frightening experiences will not have any lasting effects on my children. We spoke to the Senior Manager yesterday, but the only compensation offered was two complimentary breakfasts. That was completely inadequate and did not reflect the seriousness of what happened. No breakfast can make up for the fear, stress, and sleepless nights we experienced. We will never return and cannot recommend this hotel, especially to families with young children.

It was a great hotel, the staff were welcoming and friendly and the overall experience was great.

هناك مشكلة الازدحام وتأخر المصاعد كثيراً ومشكلة الاستقبال فقط موظفين في تسكين الناس والاتسقبال لألف غرفة

My room was so beautiful, comfortable and fully secure for a woman travelling alone. I found the shower floor very slippery but they sent me a rubber mat to stand on. There was an overflow of water that escaped from the shower door each time I showered (perhaps a design issue?) but they sent a maintenance man to fix this issue. Breakfast buffet was delicious with friendly staff who attended to all my requests. Craft Table was great for quick snacks/meals with a great manager who delivered the food right to my room. I am so satisfied with my overall experience at Paramount that I will definitely return here on my next trip to Dubai!! Bravo to all of you!

Mükemmel temiz hiç bir problem yok

👍

It was beautiful and beautiful staff

Alles war mega gut

Staff were great! Charif and Mohammad were awesome ! But my room needs some work, like fridge has some settling water, windows need to be clean. House keeping didn’t provide daily needs. But overall my room had great view and staff were superior

They waited for me to check in before letting me find out the hard way that the hot water was broken. And only had contaminated brown water in their system which made my hair shed. I was not refunded for my 6 day booking, I left for SLS hotel across the road which was an incredible place to stay

It's an amazing hotel because the staff really love their jobs. The housekeeping is great at cleaning too. It's in the middle of Dubai. Smack dab in the center so nothing is far. Every guest here is dressed with glamour in mind. Showers are amazing with a huge tub. Taxis are all downstairs!

Nice hotel with access to downtown Dubai but a form of transportation like a taxi ride is required. Great delicious morning buffet restaurant.

Excellent service and cleanliness of the room is amazing .

Nice

Great experience

We got upgraded to a fancy suit on the 49th floor which was amazing! Helpful staff and good breakfast. Highly recommended!

Good