Grand Mercure Danang

Excellent hotel, convenience location..... highly recommend.

The staff are nice, friendly and helpful! Well-equipped fitness room.

不是很好 根本不是5星酒店 飯店人員素質不齊 態度差 愛理不理

經理會靈活安排班車載我們去景點，唯一要批評的是水龍頭，設計錯誤

Not bad experience.

The hotel has a very good view to the bridge and river. Fantastic view at night !! Close to the airport as well.

Pros: Clean room and decent physical facilities. Cons: Unprofessional night staff with a dismissive, rigid attitude. Poor service recovery and misleading communication regarding hotel policies. Management response felt dismissive and insincere rather than taking accountability. Review: I stayed at the Grand Mercure Danang expecting the level of hospitality and standard associated with a premium Accor property—especially when booking a higher-tier room (Club Room). Unfortunately, the overall experience was severely ruined by poor service, misleading communication, and a total lack of empathy from the staff and management. Late at night, when requesting basic necessities, we were met with a rigid, dismissive, and completely unhelpful attitude from the night team. Rather than offering basic assistance or reasonable service recovery, the staff was argumentative and unprofessional. When the issue was raised to management, the response felt like a canned, corporate non-apology that minimized what actually happened instead of taking ownership or offering a genuine solution. While the property itself is fine, hospitality comes down to how guests are treated—especially when an issue arises. The poor service recovery and unsupportive staff make it impossible for me to recommend this hotel. I will not be returning.

Staffs are not nice. Slow service . Would not recommend!

Breakfast was great

料金の割にはビジネスホテルに近い感覚でした。 だとしたらもう少し安いところ探してもいいかも

Room was stinky, filled with sewer odor.

Great

The hotel is on an island of the Han river

Breakfast was good

This hotel was perfect , I love the location , the staff goes above and beyond for everything. The bathroom was squeaky clean ( which a big deal to me ) .

問題ない高級ホテルです。

Perfect accommodation big room spotless 2 bathrooms staff 1st rate. 5 stars,all the way we will be back

とても素晴らしく、ダナンに来た時はまた泊まりたいと思いました。

La chambre est correcte. Le personnel est courtois. Il y a une supérette, et plusieurs restaurants près de l'hôtel.

20階のエグゼクティブスイートに3名でツインベッド+ソファーベッド宿泊。