Spring House Hotel

酒店
7.9
/10
非常好
221个评论

客人对住宿的评价

Lee Y. A.

9.7
/ 10
Great and clean hotel, friendly staff and convenient, recommend to everyone.

Tran H. T.

8.5
/ 10
房间宽敞、干净、通风,设施齐全,接待人员热情周到
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Nednipa J.

8.5
/ 10
酒店不错,工作人员很友善,食物很美味,出行非常方便。
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LING C. K.

9.7
/ 10
位置优越,早餐美味,选择丰富,价格合理。
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Phraisan S.

9.1
/ 10
地理位置优越,靠近旅游景点,您可以舒适地自行四处走走。早餐准备得很丰盛。如果您去胡志明市,我推荐这家酒店。
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在该地区
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221 Pham Ngu Lao Street, Pham Ngu Lao ward, District 1, Ho Chi Minh City, Vietnam, 700000

主要设施

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空调
24 小时前台
WiFi
Spring House Hotel位于范五老的一个好街区,是一家酒店。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。 酒店公共区域提供WiFi,方便您与家人和朋友保持联系。
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周围有什么Spring House Hotel

221 Pham Ngu Lao Street, Pham Ngu Lao ward, District 1, Ho Chi Minh City, Vietnam, 700000
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大堂 Spring House Hotel
大堂 2 Spring House Hotel

进一步了解Spring House Hotel

Spring House Hotel Rates per Night

Planning your trip and wondering about Spring House Hotel rates? Finding the perfect hotel at the right price is key to a great vacation. Hotel prices can fluctuate, so it's always a good idea to check for the latest hotel promotion and deals.

Spring House Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Spring House Hotel hotel rates? Check Traveloka for the most up-to-date pricing and special offers.

Spring House Hotel Location & Address

Finding the perfect spot is half the fun! Knowing the hotel address and location helps you plan your adventures. Spring House Hotel is located at 100 Osmeña Blvd, Cebu City, 6000 Cebu, Philippines. It's situated in the heart of Cebu City, known for its vibrant culture and delicious food scene. The hotel is approximately 1.5 km from the city center.

How to go to Spring House Hotel from Airport

Getting from the airport to Spring House Hotel is easy! Here's how to arrange your hotel transfer and get from the airport to your hotel smoothly.

  • Taxi (most direct): Taxis are readily available at Mactan-Cebu International Airport (CEB). This is the fastest option, taking around 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Grab are available at the airport. This is a convenient option, and you can book your ride as soon as you land.
  • Hotel Shuttle (if available): Some hotels offer airport shuttle services. Check with Spring House Hotel to see if they provide this service.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer. If you're on a budget, the public bus is the cheapest option, but it may take longer.

Spring House Hotel Reviews & Summary

Want to know what other travelers think? Hotel reviews offer valuable insights into the guest experience. Spring House Hotel reviews often highlight its excellent service and convenient location. Guests frequently praise the comfortable rooms and friendly staff.

A standout feature is the hotel's proximity to local attractions and dining options. One guest raved, "The staff was incredibly helpful, and the location was perfect for exploring the city!" Ready to experience it yourself? Book your stay at Spring House Hotel today!

Spring House Hotel Room Types Available

Choosing the right room is essential for a comfortable stay. Spring House Hotel offers a variety of hotel room type categories to suit different needs. Here's a look at the different hotel room types available:

  • Standard Room: A cozy option, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and often includes a city view.
  • Family Room: Designed to accommodate families with extra beds or connecting rooms.
  • Suite: Provides a luxurious experience with separate living and sleeping areas.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly options and any associated charges or requirements.

Hotel Facilities in Spring House Hotel

Spring House Hotel offers a range of hotel amenities to enhance your stay. From relaxation to recreation, here's what you can expect:

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the hotel gym.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in Spring House Hotel

Foodies, rejoice! Spring House Hotel offers a delightful culinary experience. Here's what you can expect from the hotel buffet, restaurant, and cafe:

  • Restaurant Name: The hotel's main restaurant offers a variety of cuisines, including local Filipino dishes and international favorites.
    • Cuisine Type: Filipino and International
    • Buffet Info: Buffet breakfast is available daily.
    • Price per person: Approximately $15 USD
    • Opening Hours: 6:00 AM - 10:00 PM
    • Signature Dishes: Try the Lechon (roasted pig) and the Sinigang (sour soup).

Spring House Hotel Airport pickups and How to Book

Need a ride from the airport? Many hotels offer airport shuttle services for a hassle-free arrival. Spring House Hotel provides airport pick-up services to make your arrival as smooth as possible.

To book, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details, and the hotel will arrange for a comfortable transfer. This service ensures a seamless transition from the airport to your accommodation.

Nearby MRT Station & Bus Stops

Getting around Cebu City is easy with public transport. Here's a look at the nearby MRT station and bus stops:

  • Cebu City Bus Terminal: Approximately 1 km from the hotel.
  • MyBus: Several MyBus stops are located within walking distance.

Public transport cards are available for purchase at the bus terminals. Check for payment options and top-up locations for a convenient travel experience.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Spring House Hotel? Cebu City offers a variety of nearby activities and places to visit for families. Here are some kid-friendly attractions:

  • Cebu Zoo: A great place to see various animals.
    • Distance from Hotel: 3 km
    • Entry Price: Approximately $2 USD
  • Fort San Pedro: Explore a historic fort with interesting exhibits.
    • Distance from Hotel: 2 km
    • Entry Price: Approximately $1 USD
  • Magellan's Cross: Visit the iconic cross and learn about its history.
    • Distance from Hotel: 2.5 km
    • Entry Price: Free
  • Casa Gorordo Museum: Discover a well-preserved ancestral house.
    • Distance from Hotel: 2.8 km
    • Entry Price: Approximately $3 USD
  • Taoist Temple: Experience the beauty of this colorful temple.
    • Distance from Hotel: 5 km
    • Entry Price: Free

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Spring House Hotel (Cebu City)

Cebu City is a food lover's paradise! Here are some nearby dining options, including local food and restaurants near you:

  • Cafes/Restaurants:
    • Abaca Baking Company: Known for its delicious pastries and coffee.
    • Golden Cowrie Native Restaurant: Offers authentic Filipino cuisine.
    • Mooon Cafe: Serves up tasty Mexican dishes.
  • Local Street Food:
    • Puso (hanging rice)
    • Ngohiong (vegetable spring rolls)
    • Lumpia (spring rolls)
    • Balut (boiled duck egg)
    • Chicharon (deep-fried pork rinds)

Shopping places near Spring House Hotel (Cebu City)

Need some retail therapy? Here are some shopping places near Spring House Hotel in Cebu City:

  • SM City Cebu: A large shopping mall with a wide variety of stores.
  • Ayala Center Cebu: A popular mall with a mix of local and international brands.
  • Gaisano Country Mall: Offers a range of shops and dining options.

Other Places to Stay Near Spring House Hotel

Looking for other accommodation options? Here are some hotels near Spring House Hotel in Cebu City:

  • Luxury/5–6 Star Hotels Nearby:
    • Shangri-La Mactan, Cebu
    • Radisson Blu Cebu
    • Waterfront Cebu City Hotel & Casino

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Quest Hotel & Conference Center Cebu
    • Bayfront Hotel Cebu
    • Cebu Parklane International Hotel

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Days Hotel by Wyndham Cebu City
    • Hotel Stella
    • Castle Peak Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Ready to book your stay? Find the best deals and hotel availability on Traveloka. Make your hotel reservations and enjoy a seamless room booking experience.

所有设施Spring House Hotel

多功能厅 Spring House Hotel
多功能厅
大堂 Spring House Hotel
大堂
外部的 Spring House Hotel
外部的
卧室 Spring House Hotel
卧室
客房内浴室 Spring House Hotel
客房内浴室

附近设施

  • ATM/银行
  • 美容院
  • 礼品店
  • 杂货店
  • 美发沙龙
  • 洗衣店
  • 商店
  • 超市

房内设施

  • 吹风机
  • 客房内保险箱
  • 迷你吧
  • 冰箱
  • 淋浴
  • 电视

酒店服务

  • 24小时接待员
  • 24小时保安
  • 洗衣服务
  • 行李寄存
  • 旅行

一般

  • 空调
  • 家庭房
  • 无烟房
  • 无烟

公共设施

  • 客房服务
  • 保险箱
  • 公共区域WiFi

连接

  • 免费WiFi

住宿政策及一般信息Spring House Hotel

入住/退房时间

入住:
从 14:00
退房:
在此之前 12:00

一般入住手续说明

Children Policy: + Children from 0 - 12 years old: surcharge 150,000 VND/child/night + Adults from 12 years and older: surcharge 200,000 VND/person/night
* Superior Room: maximum 2 adults + 1 child sharing bed with parents, surcharge 150,000 VND/night
* Standard Room: do not allow children sharing bed with parents or additional people.

宠物

Pets are not allowed in the accommodation.
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一般信息

热门设施
空调, 24 小时前台, WiFi
入住/退房时间
从 14:00 - 到 12:00
Spring House Hotel可预订房间
40
Spring House Hotel的其他设施
ATM/银行, 美容院, 礼品店, 杂货店, 美发沙龙

常见问题Spring House Hotel

Spring House Hotel有哪些可用设施?
Spring House Hotel有顶级设施,例如空调, 24 小时前台, WiFi。(有些可能需要额外收费)
Spring House Hotel的常规入住和退房时间是什么?
Spring House Hotel标准入住时间开始于从 14:00最晚退房时间为在此之前 12:00
What is The Star Hotel Classification of Spring House Hotel?
Spring House Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Spring House Hotel?
Spring House Hotel has 40 rooms in total.
What do past guests say about Spring House Hotel?
Spring House Hotel is well-known for its 地点, 清洁度, 餐食, as reviewed by verified Traveloka guests.

更多其他客人的评论Spring House Hotel

综合评分和评论 Spring House Hotel

Traveloka (215)
其他来源 (6)
8.0
非常好
基于 215 条评论
由旅行者提供
清洁度

8.0

客房舒适度

7.7

餐食

8.0

地点

8.4

服务和设施

7.7

大家经常提到 Spring House Hotel
所有
周边环境 (5)
卧室 (4)
距市中心的距离 (3)
无障碍设施 (3)
员工友好度 (3)
Wifi (3)
浴室 (3)
活动选项 (2)
入住/退房时间 (2)
房间空间 (2)
排序方式
最近
格式
带有文本
偏好
所有评分, 当前应用程序语言, 查看所有评论

旅行者评论 Spring House Hotel

每页评论数
20
40
顾客评论
K***m
icon-origin-TRAVELOKA
8.5
/10
评论于 5几周前
我提前一天预订了房间,因为担心到了之后没有空房。第二天一大早我到酒店办理入住时,他们先带我去了4楼,然后又带我去了5楼,最后又带我去了另一栋楼的4楼。他们说是因为我是通过楼梯而不是电梯预订的房间。真是莫名其妙。我住过这家酒店很多次了,还是第一次遇到这种情况。
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N***n
icon-origin-TRAVELOKA
9.1
/10
评论于 17几周前
员工友善热情,房间也很干净。
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T***n
icon-居家度假
居家度假
icon-origin-TRAVELOKA
8.5
/10
评论于 30几周前
房间看上去有些旧,但是距离娱乐场所、公交车站都很近,房间也干净。
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1人们认为它很有帮助
R***y
icon-休闲
休闲
icon-origin-TRAVELOKA
9.4
/10
评论于 33几周前
酒店房间不错,虽然看起来有点窄,但价格还可以,酒店工作人员很友好,英语也很好,所以很容易沟通,很棒
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1人们认为它很有帮助
PS Loth
icon-休闲
休闲
icon-origin-TRAVELOKA
8.5
/10
评论于 53几周前
不错的地方,工作人员很友好
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1人们认为它很有帮助
D***G
icon-商业
商业
icon-origin-TRAVELOKA
8.2
/10
评论于 67几周前
Oke, nhân viên thân thiện, nhiệt tình.
3人们认为它很有帮助
S***n
icon-origin-TRAVELOKA
10.0
/10
评论于 71几周前
Lokasi bagus, seberang hotel ada taman luas dan Central Market
2人们认为它很有帮助
Guest
icon-休闲
休闲
icon-origin-TRAVELOKA
10.0
/10
评论于 73几周前
Clean, good if you want to catch the buses to other destinations
6人们认为它很有帮助
N***n
icon-origin-TRAVELOKA
8.5
/10
评论于 77几周前
_ nhiệt tình, phòng sạch đẹp, không bị hôi. Sẽ ghé lại
2人们认为它很有帮助
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Ly Thien V.
icon-origin-TRAVELOKA
9.4
/10
评论于 80几周前
Vị trí ks rất tiện lợi, phòng ok
4人们认为它很有帮助
D***o
icon-居家度假
居家度假
icon-origin-TRAVELOKA
10.0
/10
评论于 82几周前
Sẽ quay lại khi đến Sài gòn. Khách sạn rất sạch sẽ và tiện nghi.
2人们认为它很有帮助
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Swan I.
icon-休闲
休闲
icon-origin-TRAVELOKA
9.1
/10
评论于 97几周前
Good location in District 1, opposite the hotel there is a large park, around there are many bus agents so it is easy to travel to other cities, near Bui Vien Street, Ben Thanh Market, room 406 garden view, beautiful furniture made of bamboo and garden. There is only one drawback, mineral water is only provided once, not every day.
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2人们认为它很有帮助
T***N
icon-origin-TRAVELOKA
6.7
/10
评论于 97几周前
phòng bé hơn trong hình, cảm giác hơi bí
4人们认为它很有帮助
Profile Picture
Ly Thien V.
icon-origin-TRAVELOKA
9.4
/10
评论于 107几周前
Nhân viên nhiệt tình, phòng óc sạch sẻ, vị trí trung tâm, có chỗ để xe máy
6人们认为它很有帮助
Cao Thi Nhu Quynh
icon-origin-TRAVELOKA
4.8
/10
评论于 112几周前
Phòng không giống trên ảnh, không gian khách sạn rất u ám, vào phòng thấy dán cả bùa. Không có thang máy leo lên leo xuống rất bất tiện
9人们认为它很有帮助
Lee Y. A.
icon-origin-TRAVELOKA
9.7
/10
评论于 118几周前
Great and clean hotel, friendly staff and convenient, recommend to everyone.
3人们认为它很有帮助
Peter Le
icon-origin-TRAVELOKA
9.7
/10
评论于 120几周前
Khách sạn sạch sẽ, vị trí tiện lợi ngay trung tâm. Nhân viên nhiệt tình. Sẽ quay lại trong thời gian tới.
8人们认为它很有帮助
Rose Rose
icon-origin-TRAVELOKA
10.0
/10
评论于 122几周前
Phòng khách sạn rất sạch sẽ. Nhân viên rất nhiệt tình khi gặp khách. Giá cả hợp lý. Vị trí thuận tiện, nằm ngay trung tâm. Sẽ quay lại ở tại khách sạn này trong thời gian tới.
2人们认为它很有帮助
Rose Rose
icon-origin-TRAVELOKA
8.5
/10
评论于 126几周前
Khách sạn rất đầy đủ tiện nghi. Phòng sạch sẽ. Nhân viên thân thiện. Khách sạn ngay trung tâm. Thuận tiện mua sắm và ăn uống . Là một nơi đáng để quay lại cho dịp tới.
3人们认为它很有帮助
Nguyen Q. D.
icon-origin-TRAVELOKA
6.1
/10
评论于 133几周前
Lần trước đặt phòng giá rẻ hơn nhưng đưa phòng rộng, sạch. Lần này đặt mắc hơn lại đưa phòng nhở (rất nhỏ), cũ, hôi. Có thắc mắc hỏi thì bảo giâ như vậy. Kêu nhân viên xử lý mùi hôi thì được chút hôi tiếp. Bồn rửa mặt thì nước bị đọng lại. Lúc check out thì bảo vệ đứng nhìn chứ không khiêng đồ phụ mặc dù thấy tôi khiêng vali nặng. Bạn tiếp tân nữ (trông hơi lớn tuổi) thái độ khinh khỉnh, xem thường khách hàng. Tôi đã ở đây nhiều lần, chỉ có lần đầu tiên là tốt, còn những lần sau càng lúc càng tệ. Tôi không muốn quay lại đó nữa.
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5人们认为它很有帮助
Accommodation's Reply
08 Nov 2023
您好,Quoc Dat先生,非常感谢您预订Spring House Hotel的客房。首先,酒店对于您入住期间的不愉快体验深表歉意。不过,我们已经核实了您入住的所有预订和房型。酒店确实提供了您预订的正确房型,并且之前您预订的是标准间,但酒店仍然支持免费升级到高级间。但最近一次入住时,酒店提供了204房间,也就是正确的高级间类型(您可以在traveloka上查看房间图片),然而,您要求换到205房间(该房间已被占用),之后您反映房间有异味,我们已派工作人员检查并处理,之后我们没有收到您的任何反馈。如果您反馈房间仍然有异味,我们会立即为您更换房间!至于您反映的房间老旧脏乱的问题,我们所有房间都刚刚翻新升级,您没有反映房间脏乱的问题?我们相信,没有哪个顾客愿意花钱在这么脏的房间里住一整晚,却不向酒店反映,酒店会立即处理!谢谢。
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每页评论数
20
40

准备下定决心?

立即预订住宿
外部的 4 Spring House Hotel

免责声明

免责声明:确保所有照片的准确性是酒店的责任。Traveloka不对任何照片不准确性负责。

综合评分和评论 Spring House Hotel

Traveloka (215)
其他来源 (6)
8.0
非常好
基于 215 条评论
由旅行者提供
清洁度

8.0

客房舒适度

7.7

餐食

8.0

地点

8.4

服务和设施

7.7

大家经常提到 Spring House Hotel
所有
周边环境 (5)
卧室 (4)
距市中心的距离 (3)
无障碍设施 (3)
员工友好度 (3)
Wifi (3)
浴室 (3)
活动选项 (2)
入住/退房时间 (2)
房间空间 (2)
排序方式
最近
格式
带有文本
偏好
所有评分, 当前应用程序语言, 查看所有评论

旅行者评论 Spring House Hotel

每页评论数
20
40
顾客评论
K***m
icon-origin-TRAVELOKA
8.5
/10
评论于 5几周前
我提前一天预订了房间,因为担心到了之后没有空房。第二天一大早我到酒店办理入住时,他们先带我去了4楼,然后又带我去了5楼,最后又带我去了另一栋楼的4楼。他们说是因为我是通过楼梯而不是电梯预订的房间。真是莫名其妙。我住过这家酒店很多次了,还是第一次遇到这种情况。
Translated by Google Icon
查看原文
觉得此评论有用吗?
N***n
icon-origin-TRAVELOKA
9.1
/10
评论于 17几周前
员工友善热情,房间也很干净。
Translated by Google Icon
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觉得此评论有用吗?
T***n
icon-居家度假
居家度假
icon-origin-TRAVELOKA
8.5
/10
评论于 30几周前
房间看上去有些旧,但是距离娱乐场所、公交车站都很近,房间也干净。
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1人们认为它很有帮助
R***y
icon-休闲
休闲
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9.4
/10
评论于 33几周前
酒店房间不错,虽然看起来有点窄,但价格还可以,酒店工作人员很友好,英语也很好,所以很容易沟通,很棒
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1人们认为它很有帮助
PS Loth
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休闲
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8.5
/10
评论于 53几周前
不错的地方,工作人员很友好
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1人们认为它很有帮助
D***G
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商业
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8.2
/10
评论于 67几周前
Oke, nhân viên thân thiện, nhiệt tình.
3人们认为它很有帮助
S***n
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10.0
/10
评论于 71几周前
Lokasi bagus, seberang hotel ada taman luas dan Central Market
2人们认为它很有帮助
Guest
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休闲
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10.0
/10
评论于 73几周前
Clean, good if you want to catch the buses to other destinations
6人们认为它很有帮助
N***n
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8.5
/10
评论于 77几周前
_ nhiệt tình, phòng sạch đẹp, không bị hôi. Sẽ ghé lại
2人们认为它很有帮助
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Ly Thien V.
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9.4
/10
评论于 80几周前
Vị trí ks rất tiện lợi, phòng ok
4人们认为它很有帮助
D***o
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居家度假
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10.0
/10
评论于 82几周前
Sẽ quay lại khi đến Sài gòn. Khách sạn rất sạch sẽ và tiện nghi.
2人们认为它很有帮助
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Swan I.
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休闲
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9.1
/10
评论于 97几周前
Good location in District 1, opposite the hotel there is a large park, around there are many bus agents so it is easy to travel to other cities, near Bui Vien Street, Ben Thanh Market, room 406 garden view, beautiful furniture made of bamboo and garden. There is only one drawback, mineral water is only provided once, not every day.
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2人们认为它很有帮助
T***N
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6.7
/10
评论于 97几周前
phòng bé hơn trong hình, cảm giác hơi bí
4人们认为它很有帮助
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Ly Thien V.
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9.4
/10
评论于 107几周前
Nhân viên nhiệt tình, phòng óc sạch sẻ, vị trí trung tâm, có chỗ để xe máy
6人们认为它很有帮助
Cao Thi Nhu Quynh
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4.8
/10
评论于 112几周前
Phòng không giống trên ảnh, không gian khách sạn rất u ám, vào phòng thấy dán cả bùa. Không có thang máy leo lên leo xuống rất bất tiện
9人们认为它很有帮助
Lee Y. A.
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9.7
/10
评论于 118几周前
Great and clean hotel, friendly staff and convenient, recommend to everyone.
3人们认为它很有帮助
Peter Le
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9.7
/10
评论于 120几周前
Khách sạn sạch sẽ, vị trí tiện lợi ngay trung tâm. Nhân viên nhiệt tình. Sẽ quay lại trong thời gian tới.
8人们认为它很有帮助
Rose Rose
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10.0
/10
评论于 122几周前
Phòng khách sạn rất sạch sẽ. Nhân viên rất nhiệt tình khi gặp khách. Giá cả hợp lý. Vị trí thuận tiện, nằm ngay trung tâm. Sẽ quay lại ở tại khách sạn này trong thời gian tới.
2人们认为它很有帮助
Rose Rose
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8.5
/10
评论于 126几周前
Khách sạn rất đầy đủ tiện nghi. Phòng sạch sẽ. Nhân viên thân thiện. Khách sạn ngay trung tâm. Thuận tiện mua sắm và ăn uống . Là một nơi đáng để quay lại cho dịp tới.
3人们认为它很有帮助
Nguyen Q. D.
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6.1
/10
评论于 133几周前
Lần trước đặt phòng giá rẻ hơn nhưng đưa phòng rộng, sạch. Lần này đặt mắc hơn lại đưa phòng nhở (rất nhỏ), cũ, hôi. Có thắc mắc hỏi thì bảo giâ như vậy. Kêu nhân viên xử lý mùi hôi thì được chút hôi tiếp. Bồn rửa mặt thì nước bị đọng lại. Lúc check out thì bảo vệ đứng nhìn chứ không khiêng đồ phụ mặc dù thấy tôi khiêng vali nặng. Bạn tiếp tân nữ (trông hơi lớn tuổi) thái độ khinh khỉnh, xem thường khách hàng. Tôi đã ở đây nhiều lần, chỉ có lần đầu tiên là tốt, còn những lần sau càng lúc càng tệ. Tôi không muốn quay lại đó nữa.
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5人们认为它很有帮助
Accommodation's Reply
08 Nov 2023
您好,Quoc Dat先生,非常感谢您预订Spring House Hotel的客房。首先,酒店对于您入住期间的不愉快体验深表歉意。不过,我们已经核实了您入住的所有预订和房型。酒店确实提供了您预订的正确房型,并且之前您预订的是标准间,但酒店仍然支持免费升级到高级间。但最近一次入住时,酒店提供了204房间,也就是正确的高级间类型(您可以在traveloka上查看房间图片),然而,您要求换到205房间(该房间已被占用),之后您反映房间有异味,我们已派工作人员检查并处理,之后我们没有收到您的任何反馈。如果您反馈房间仍然有异味,我们会立即为您更换房间!至于您反映的房间老旧脏乱的问题,我们所有房间都刚刚翻新升级,您没有反映房间脏乱的问题?我们相信,没有哪个顾客愿意花钱在这么脏的房间里住一整晚,却不向酒店反映,酒店会立即处理!谢谢。
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