莫帕尼旅馆 维多利亚瀑布

其他
6.4
/10
25个评论

客人对住宿的评价

Darrell

10.0
/ 10
It was a welcome surprise to discover Mopani Lodge. We are full-time travelers who last-minutely reserved this lodging to see the falls. We had no idea what to anticipate, but I could tell they were top-notch from our first email exchange. When I originally inquired about getting from the airport to the resort, we quickly received an answer. The quick response time is really uncommon. We had excellent customer service from the moment we arrived till the moment we left. When visiting Victoria Falls, Tadiwa was the best at selecting attractions and restaurants. He even provided us with rides to the bank, to a resturant, and the bus station. He even helped us with purchasing tickets to our next destination. He truly values his visitors and goes over and above to make sure they have a memorable time while visiting the Victoria Falls. The entire time, there was a clear emphasis on providing excellent customer service. We spent the majority of our time at the lodge due to our busy schedules at work and mainly because the service was so excellent. At the lodge, we ate breakfast and dinner. The chefs made sure to inquire about any dietary constraints we might have. The meals were delicious. Throughout our entire visit, everyone at Mopani Lodge made us feel completely at home and at ease. They really do value their guests. The lodge is neat and tidy. The pool there is cleaned every day. Moreover, they provide laundry services. They have all of your needs met and more! Booking a
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Tomeka

10.0
/ 10
Friendly and attentive staff loved the atmosphere wonderful dining selection
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Tendai Marrienne Frances

10.0
/ 10
We thoroughly enjoyed our stay at the Lodge our host went above and beyond to ensure we had a good stay. The staff was very helpful and attentive, no matter the requests we were always met with smiles. They also recently renovated their rooms and they looked beautiful. It is ideally located as it is nestled amongst other popular lodges and is close to town. We felt safe throughout our stay. They have a nice and well looked after swimming pool, I managed a few dips but the weather was too cold when i visited for me to fully enjoy it :') I will definitely stay with them again and I highly recommend them.
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560 Mopani Street, Ward 11, Victoria Falls, Matabeleland North, Zimbabwe

主要设施

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游泳池
24 小时前台
停车场
WiFi
Mopani Lodge Victoria Falls位于Ward 11的一个好街区,是一家住宿。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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周围有什么莫帕尼旅馆 维多利亚瀑布

560 Mopani Street, Ward 11, Victoria Falls, Matabeleland North, Zimbabwe
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大堂 Mopani Lodge Victoria Falls
外部的 2 Mopani Lodge Victoria Falls

进一步了解莫帕尼旅馆 维多利亚瀑布

位置


Mopani Lodge Victoria Falls位于Ward 11的一个好街区,是一家住宿。

关于Mopani Lodge Victoria Falls

从商务活动到公司聚会,Mopani Lodge Victoria Falls都能为您和您的同事提供完善的服务和设施。

一流的服务加上提供的各种设施,让您在Mopani Lodge Victoria Falls入住期间无需抱怨。

无论您是独自旅行还是与亲人一起旅行,您都可以在泳池度过愉快而轻松的一天。

24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。

凭借提供的各种设施,Mopani Lodge Victoria Falls是您入住的理想场所。

所有设施莫帕尼旅馆 维多利亚瀑布

游泳池 Mopani Lodge Victoria Falls
游泳池
公共空间 Mopani Lodge Victoria Falls
公共空间
大堂 Mopani Lodge Victoria Falls
大堂
外部的 Mopani Lodge Victoria Falls
外部的
其他 Mopani Lodge Victoria Falls
其他

活动

  • 浪漫求婚套件
  • 室外游泳池
  • 野餐区
  • 花园
  • 烧烤

酒店服务

  • 洗衣服务
  • 婚礼服务
  • 行李寄存
  • 24小时接待员
  • 门房

公共设施

  • 无烟区
  • 保险箱

家庭友好设施

  • 儿童游泳池

交通

  • 收费区域班车

连接

  • 免费WiFi

无障碍性

  • 无障碍停车场

住宿政策及一般信息莫帕尼旅馆 维多利亚瀑布

入住/退房时间

入住:
从 14:00
退房:
在此之前 10:00

一般入住手续说明

  • 可能需收取加人费用,具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件(带照片)以及缴付现金押金,以便于支付其他杂项的费用。
  • 特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
  • 此住宿接待方接受的付款方式有:信用卡、借记卡、移动支付方式,以及现金
  • 该住宿场所采用的安全设施包括:灭火器、保安系统和急救包。
, 此住宿接待方提供机场接车服务(可能会额外收费)。住客必须使用预订确认邮件上的联系信息,在出行前联系住宿接待方,提供详细到达信息。前台工作人员将在住客到店时接待。住宿提供的信息可以使用自动翻译工具进行翻译。

宠物

Pets Not Allowed
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一般信息

热门设施
游泳池, 24 小时前台, 停车场, WiFi
入住/退房时间
从 14:00 - 到 10:00
莫帕尼旅馆 维多利亚瀑布可预订房间
13
莫帕尼旅馆 维多利亚瀑布的楼层数
2
莫帕尼旅馆 维多利亚瀑布的其他设施
浪漫求婚套件, 室外游泳池, 野餐区, 花园, 烧烤

常见问题莫帕尼旅馆 维多利亚瀑布

莫帕尼旅馆 维多利亚瀑布有哪些可用设施?
莫帕尼旅馆 维多利亚瀑布有顶级设施,例如游泳池, 24 小时前台, 停车场, WiFi。(有些可能需要额外收费)
莫帕尼旅馆 维多利亚瀑布的常规入住和退房时间是什么?
莫帕尼旅馆 维多利亚瀑布标准入住时间开始于从 14:00最晚退房时间为在此之前 10:00
What is The Star Hotel Classification of 莫帕尼旅馆 维多利亚瀑布?
莫帕尼旅馆 维多利亚瀑布 is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does 莫帕尼旅馆 维多利亚瀑布 have?
莫帕尼旅馆 维多利亚瀑布 has 2 floors.
How many rooms are available at 莫帕尼旅馆 维多利亚瀑布?
莫帕尼旅馆 维多利亚瀑布 has 13 rooms in total.
查看所有

更多其他客人的评论莫帕尼旅馆 维多利亚瀑布

6.4
基于 25 条评论
清洁度

7.4

客房舒适度

5.6

服务和设施

7.4

排序方式
最相关
偏好
查看全部

旅行者评论 Mopani Lodge Victoria Falls

每页评论数
20
40
热门评论
Stephen
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 98几周前

Hotels.com verified review

This is more of a guest house than a lodge. Accommodations are basic, which is why the label of "lodge" is perhaps a little misleading. Like many things in Zimbabwe, this place has several things that are broken, which didn't make it an awful stay, but when added up, they detract from the overall quality of the establishment. For example, the door on the shower stall did not shut all the way, and we had to ask for more bath towels for our family. Breakfast was included, but it's provided in a strange way. The breakfast includes cold and hot courses (plus drinks, like coffee and the Zimbabwe version of fruit juice). Your egg order will be taken when you arrive in the breakfast area and serve yourself with cold breakfast items (cereal, yogurt, etc.), but they won't tell you that the hot course will automatically come with all the other parts of a full English breakfast. It's cooked to order for each guest, and if you don't want all of those servings of beans, sausage, bacon, etc., you'll feel like you're wasting food.
阅读更多
Keith
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 144几周前

Expedia Group verified review

The property has a relaxed, rustic feel to it which is appealing. The staff were all excellent, especially Mabel. The breakfast was also good, the family room a reasonable size fror 3 adults, but the bathroom was a bit small and the door wouldn't shut. The Lodge's restaurant was not functioning when we were there which could have been a problem; however, there is an excellent restaurant about 200metres away and an adjacent convenience store. Overall, a very pleasnt 5 nights.
阅读更多
Darrell
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 203几周前

Expedia Group verified review

It was a welcome surprise to discover Mopani Lodge. We are full-time travelers who last-minutely reserved this lodging to see the falls. We had no idea what to anticipate, but I could tell they were top-notch from our first email exchange. When I originally inquired about getting from the airport to the resort, we quickly received an answer. The quick response time is really uncommon. We had excellent customer service from the moment we arrived till the moment we left. When visiting Victoria Falls, Tadiwa was the best at selecting attractions and restaurants. He even provided us with rides to the bank, to a resturant, and the bus station. He even helped us with purchasing tickets to our next destination. He truly values his visitors and goes over and above to make sure they have a memorable time while visiting the Victoria Falls. The entire time, there was a clear emphasis on providing excellent customer service. We spent the majority of our time at the lodge due to our busy schedules at work and mainly because the service was so excellent. At the lodge, we ate breakfast and dinner. The chefs made sure to inquire about any dietary constraints we might have. The meals were delicious. Throughout our entire visit, everyone at Mopani Lodge made us feel completely at home and at ease. They really do value their guests. The lodge is neat and tidy. The pool there is cleaned every day. Moreover, they provide laundry services. They have all of your needs met and more! Booking a
阅读更多
Tomeka
icon-休闲
休闲
10.0
/10
评论于 205几周前

Expedia Group verified review

Friendly and attentive staff loved the atmosphere wonderful dining selection
Tendai Marrienne Frances
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 208几周前

Expedia Group verified review

We thoroughly enjoyed our stay at the Lodge our host went above and beyond to ensure we had a good stay. The staff was very helpful and attentive, no matter the requests we were always met with smiles. They also recently renovated their rooms and they looked beautiful. It is ideally located as it is nestled amongst other popular lodges and is close to town. We felt safe throughout our stay. They have a nice and well looked after swimming pool, I managed a few dips but the weather was too cold when i visited for me to fully enjoy it :') I will definitely stay with them again and I highly recommend them.
阅读更多
Steven
icon-休闲
休闲
10.0
/10
评论于 213几周前

Expedia Group verified review

Older property, but very clean and comfortable. Extremely nice staff.
Frances
4.0
/10
评论于 409几周前

Expedia Group verified review

The room was clean enough but there .was no deep bath or fridge, as described, in our room. I did not see any fitness centre either. The restaurant room was dismal and the breakfast was basic and without choice. We were there for 3 days and in the evening we had to go and search out someone to come and make us some dinner. An omlette seemed to be the limit of their culinary skills. However, the most important issue was the lack of communication. Firstly, before we left for Zimbabwe, I enquired about their airport shuttle service but got no reply. On arrival, we made our own way to the hotel only to be told that they had sent somebody to collect us. The worst thing was they booked us a taxi for 6am to take us to another hotel where we were joining a 4 week safari across East Africa. It didn't come and it was only due to the kindness and luck that some builders arrived at the lodge and gave us a lift in their truck. Otherwise, we would have missed our trip!!
阅读更多
John
6.0
/10
评论于 415几周前

Expedia Group verified review

Mopani Lodge is ok as a place to stay. Reasonable comfort and some good facilities, e.g. a swimming pool. It is located about 4 km from the centre of Vic Falls which means it is peaceful but not walkable for restaurants etc. However, staff are helpful with transport when needed. Breakfast is basic. For us, by far its biggest plus point is that it seems to be part of Falcon Safaris, with whom we had booked a number of activities. As part of the same company, all the practicalities worked like a dream, from airport shuttle service, to guided tours of the falls, sunset river cruise, and Chobe national park. This was what really made our trip the huge success it was, and being based at Mopani Lodge was a winner. This was a special trip for us to celebrate our golden wedding, and it more than met our expectations.
阅读更多
Verified traveler
8.0
/10
评论于 447几周前

Expedia Group verified review

The room was clean. The staff was very friendly. They had a 24 hour security guard. 20 minute walk to town. Good breakfast
Rob & Joyce
10.0
/10
评论于 453几周前

Expedia Group verified review

Mopani lodge was associated with Falcon tours so that even though the lodge was in a quiet situation your were organized efficiently and on time for every event
SHIGEO
6.0
/10
评论于 460几周前

Expedia Group verified review

I had trouble looking for the location of the hotel.
Verified traveler
8.0
/10
评论于 487几周前

Expedia Group verified review

Lovely people at the hotel Nice and clean pleasant walk to town
パッキャオ
6.0
/10
评论于 487几周前

Expedia Group verified review

Mopani stuff purpose to be very kind. Douglas and Clean woman were good hospitality and good service,but Reception woman very bad hospitality. Mopani likes stuff.
Verified traveler
icon-家庭
家庭
2.0
/10
评论于 496几周前

Hotels.com verified review

The lodge should improve on the cleaniliness of the kitchen and utensils.
Joseph
icon-双人入住
双人入住
6.0
/10
评论于 510几周前

Hotels.com verified review

satisfactory
vince
2.0
/10
评论于 532几周前

Expedia Group verified review

Arrived at the lodge and copy of reservation was given to the staff. The staff was a bit puzzled of our arrival and made a couple of phone calls. It turns out that they were all booked, but the rooms in the bottom floor were unoccupied with the doors open. A lady arrived and said that we're being moved to the lodges sister company, guest house. It was inconvenient because we has to change all of our shuttle pick up for our activities in Victoria Falls. Careful booking Mopani Lodge.
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James
icon-家庭
家庭
2.0
/10
评论于 545几周前

Hotels.com verified review

No air conditioning, no screens, holes in the mosquito netting and only for one bed. This is one star at best. My wife had dozens of mosquito bites in the morning. I can't imagine how this place got a 3-star rating.
Anya
icon-双人入住
双人入住
6.0
/10
评论于 545几周前

Hotels.com verified review

Mopani Lodge is about a 20-minute walk from the centre of Victoria Falls. We were met promptly at reception and shown to our room, which was on the second floor. It had a fan, and mosquito nets, which was good as the windows didn't have screens. The wifi was a little slow, but worked. The breakfast in the morning was more than I expected - bacon, eggs, toast and baked beans.
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Verified traveler
4.0
/10
评论于 547几周前

Expedia Group verified review

Wir hatten ein Familienzimmer mit 4 Betten gebucht. Aber nur 2 Doppelbetten wurden zur Verfügung gestellt. Das Personal war sehr höflich und nett. Das Frühstück varierte jeden Tag. Handtücher wurden täglich gewechstelt. Eine Sanierung wäre aber notwendig. Wird aber schwierig da es in Zimbabwe liegt. Hier ist alles viel schwieriger zu organisieren. Haben auch angebotene Ausflüge genutzt und da wir zu viert waren, wurde uns auch ein Diskount gewährt (Fahrt in den Chobe NP nach Botswana). Nach einer Sanierung würden wir wieder buchen, vorher aber nicht. Preise müssen in US-$ bezahlt werden.
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DERGHAM
icon-家庭
家庭
2.0
/10
评论于 548几周前

Hotels.com verified review

The three of us arrived this hotel and to our surprise we found an absolutely unexpected from Hotels.com to recommend such accommodation to anyone. So, two of us immediately found a room in one of the hotels in Victoria Falls. We could not find another room for the third person who had to stay in this hotel. We had to pay extra. We will submit our expenses and request, as one of your long time customers, to refund our payments. There is no A/C, balcony door did not close allowing mosquitos indoor, towels and bed sheets were not replaced on daily basis, stairs are safety hazard, dirty kitchen... Your cooperation will be appreciated! D. Aqiqi
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每页评论数
20
40

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外部的 4 Mopani Lodge Victoria Falls

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6.4
基于 25 条评论
清洁度

7.4

客房舒适度

5.6

服务和设施

7.4

排序方式
最相关
偏好
查看全部

旅行者评论 Mopani Lodge Victoria Falls

每页评论数
20
40
热门评论
Stephen
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 98几周前

Hotels.com verified review

This is more of a guest house than a lodge. Accommodations are basic, which is why the label of "lodge" is perhaps a little misleading. Like many things in Zimbabwe, this place has several things that are broken, which didn't make it an awful stay, but when added up, they detract from the overall quality of the establishment. For example, the door on the shower stall did not shut all the way, and we had to ask for more bath towels for our family. Breakfast was included, but it's provided in a strange way. The breakfast includes cold and hot courses (plus drinks, like coffee and the Zimbabwe version of fruit juice). Your egg order will be taken when you arrive in the breakfast area and serve yourself with cold breakfast items (cereal, yogurt, etc.), but they won't tell you that the hot course will automatically come with all the other parts of a full English breakfast. It's cooked to order for each guest, and if you don't want all of those servings of beans, sausage, bacon, etc., you'll feel like you're wasting food.
阅读更多
Keith
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 144几周前

Expedia Group verified review

The property has a relaxed, rustic feel to it which is appealing. The staff were all excellent, especially Mabel. The breakfast was also good, the family room a reasonable size fror 3 adults, but the bathroom was a bit small and the door wouldn't shut. The Lodge's restaurant was not functioning when we were there which could have been a problem; however, there is an excellent restaurant about 200metres away and an adjacent convenience store. Overall, a very pleasnt 5 nights.
阅读更多
Darrell
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 203几周前

Expedia Group verified review

It was a welcome surprise to discover Mopani Lodge. We are full-time travelers who last-minutely reserved this lodging to see the falls. We had no idea what to anticipate, but I could tell they were top-notch from our first email exchange. When I originally inquired about getting from the airport to the resort, we quickly received an answer. The quick response time is really uncommon. We had excellent customer service from the moment we arrived till the moment we left. When visiting Victoria Falls, Tadiwa was the best at selecting attractions and restaurants. He even provided us with rides to the bank, to a resturant, and the bus station. He even helped us with purchasing tickets to our next destination. He truly values his visitors and goes over and above to make sure they have a memorable time while visiting the Victoria Falls. The entire time, there was a clear emphasis on providing excellent customer service. We spent the majority of our time at the lodge due to our busy schedules at work and mainly because the service was so excellent. At the lodge, we ate breakfast and dinner. The chefs made sure to inquire about any dietary constraints we might have. The meals were delicious. Throughout our entire visit, everyone at Mopani Lodge made us feel completely at home and at ease. They really do value their guests. The lodge is neat and tidy. The pool there is cleaned every day. Moreover, they provide laundry services. They have all of your needs met and more! Booking a
阅读更多
Tomeka
icon-休闲
休闲
10.0
/10
评论于 205几周前

Expedia Group verified review

Friendly and attentive staff loved the atmosphere wonderful dining selection
Tendai Marrienne Frances
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 208几周前

Expedia Group verified review

We thoroughly enjoyed our stay at the Lodge our host went above and beyond to ensure we had a good stay. The staff was very helpful and attentive, no matter the requests we were always met with smiles. They also recently renovated their rooms and they looked beautiful. It is ideally located as it is nestled amongst other popular lodges and is close to town. We felt safe throughout our stay. They have a nice and well looked after swimming pool, I managed a few dips but the weather was too cold when i visited for me to fully enjoy it :') I will definitely stay with them again and I highly recommend them.
阅读更多
Steven
icon-休闲
休闲
10.0
/10
评论于 213几周前

Expedia Group verified review

Older property, but very clean and comfortable. Extremely nice staff.
Frances
4.0
/10
评论于 409几周前

Expedia Group verified review

The room was clean enough but there .was no deep bath or fridge, as described, in our room. I did not see any fitness centre either. The restaurant room was dismal and the breakfast was basic and without choice. We were there for 3 days and in the evening we had to go and search out someone to come and make us some dinner. An omlette seemed to be the limit of their culinary skills. However, the most important issue was the lack of communication. Firstly, before we left for Zimbabwe, I enquired about their airport shuttle service but got no reply. On arrival, we made our own way to the hotel only to be told that they had sent somebody to collect us. The worst thing was they booked us a taxi for 6am to take us to another hotel where we were joining a 4 week safari across East Africa. It didn't come and it was only due to the kindness and luck that some builders arrived at the lodge and gave us a lift in their truck. Otherwise, we would have missed our trip!!
阅读更多
John
6.0
/10
评论于 415几周前

Expedia Group verified review

Mopani Lodge is ok as a place to stay. Reasonable comfort and some good facilities, e.g. a swimming pool. It is located about 4 km from the centre of Vic Falls which means it is peaceful but not walkable for restaurants etc. However, staff are helpful with transport when needed. Breakfast is basic. For us, by far its biggest plus point is that it seems to be part of Falcon Safaris, with whom we had booked a number of activities. As part of the same company, all the practicalities worked like a dream, from airport shuttle service, to guided tours of the falls, sunset river cruise, and Chobe national park. This was what really made our trip the huge success it was, and being based at Mopani Lodge was a winner. This was a special trip for us to celebrate our golden wedding, and it more than met our expectations.
阅读更多
Verified traveler
8.0
/10
评论于 447几周前

Expedia Group verified review

The room was clean. The staff was very friendly. They had a 24 hour security guard. 20 minute walk to town. Good breakfast
Rob & Joyce
10.0
/10
评论于 453几周前

Expedia Group verified review

Mopani lodge was associated with Falcon tours so that even though the lodge was in a quiet situation your were organized efficiently and on time for every event
SHIGEO
6.0
/10
评论于 460几周前

Expedia Group verified review

I had trouble looking for the location of the hotel.
Verified traveler
8.0
/10
评论于 487几周前

Expedia Group verified review

Lovely people at the hotel Nice and clean pleasant walk to town
パッキャオ
6.0
/10
评论于 487几周前

Expedia Group verified review

Mopani stuff purpose to be very kind. Douglas and Clean woman were good hospitality and good service,but Reception woman very bad hospitality. Mopani likes stuff.
Verified traveler
icon-家庭
家庭
2.0
/10
评论于 496几周前

Hotels.com verified review

The lodge should improve on the cleaniliness of the kitchen and utensils.
Joseph
icon-双人入住
双人入住
6.0
/10
评论于 510几周前

Hotels.com verified review

satisfactory
vince
2.0
/10
评论于 532几周前

Expedia Group verified review

Arrived at the lodge and copy of reservation was given to the staff. The staff was a bit puzzled of our arrival and made a couple of phone calls. It turns out that they were all booked, but the rooms in the bottom floor were unoccupied with the doors open. A lady arrived and said that we're being moved to the lodges sister company, guest house. It was inconvenient because we has to change all of our shuttle pick up for our activities in Victoria Falls. Careful booking Mopani Lodge.
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James
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家庭
2.0
/10
评论于 545几周前

Hotels.com verified review

No air conditioning, no screens, holes in the mosquito netting and only for one bed. This is one star at best. My wife had dozens of mosquito bites in the morning. I can't imagine how this place got a 3-star rating.
Anya
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双人入住
6.0
/10
评论于 545几周前

Hotels.com verified review

Mopani Lodge is about a 20-minute walk from the centre of Victoria Falls. We were met promptly at reception and shown to our room, which was on the second floor. It had a fan, and mosquito nets, which was good as the windows didn't have screens. The wifi was a little slow, but worked. The breakfast in the morning was more than I expected - bacon, eggs, toast and baked beans.
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Verified traveler
4.0
/10
评论于 547几周前

Expedia Group verified review

Wir hatten ein Familienzimmer mit 4 Betten gebucht. Aber nur 2 Doppelbetten wurden zur Verfügung gestellt. Das Personal war sehr höflich und nett. Das Frühstück varierte jeden Tag. Handtücher wurden täglich gewechstelt. Eine Sanierung wäre aber notwendig. Wird aber schwierig da es in Zimbabwe liegt. Hier ist alles viel schwieriger zu organisieren. Haben auch angebotene Ausflüge genutzt und da wir zu viert waren, wurde uns auch ein Diskount gewährt (Fahrt in den Chobe NP nach Botswana). Nach einer Sanierung würden wir wieder buchen, vorher aber nicht. Preise müssen in US-$ bezahlt werden.
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DERGHAM
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家庭
2.0
/10
评论于 548几周前

Hotels.com verified review

The three of us arrived this hotel and to our surprise we found an absolutely unexpected from Hotels.com to recommend such accommodation to anyone. So, two of us immediately found a room in one of the hotels in Victoria Falls. We could not find another room for the third person who had to stay in this hotel. We had to pay extra. We will submit our expenses and request, as one of your long time customers, to refund our payments. There is no A/C, balcony door did not close allowing mosquitos indoor, towels and bed sheets were not replaced on daily basis, stairs are safety hazard, dirty kitchen... Your cooperation will be appreciated! D. Aqiqi
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