Nice service nice environment nice breakfast nice lotion! 5 stars

Nice hotel, would stay there again. Great staff, super friendly and pleasant. My only observation is the toilet is quite low. It reminded me of elementary school 😂.

Air conditioning was great and was on in preparation for my arrival!

Breakfast was subpar. Stains on bathroom towels.

The beds were good and the staff were nice. The parking lot is not very big and configured weird, based on where the property lies. The bathroom needs some work/updating and the continental breakfast is so sub-par it’s basically irrelevant.

Very clean rooms and staff was excellent and very helpful. Will be staying there again.

I was already in my room and staff gave keys to another person who then tried to access my room while I was in there. I went down to figure out what was going on and after that went back up and my key didn’t work so I had to go back down. The next day after working 14 hours I went up to the room and my key didn’t work again so I had to go back down to lobby to reactivate again…

The breakfast was mediocre and the breakfast room was not clean and not pleasant. The entire property is 'tired'.

This place was absolutely terrible. We had booked months in advance yet when we got there, they screwed up many of the rooms. One rooms toilet overflowed after 1st pee, making the carpet in most of the room wet. Traveler had to go to another hotel for the first night. Came back and the carpet was soaked and after a day started smelling. There was nothing else available there or any other hotel. The pull out couch in my room was extremely dirty with huge stains. Floor covered in food mess everywhere . 4th floor was a sauna until you went into your room. Breakfast room was gross. They had their cream cheese packets out with the jam that said must be refrigerated. Same juice was left out over night without keeping cool . Not once was our room cleaned . And when I went to check out, apparently I had a $200+ balance which was their error in the first place.

A tidy bit old fashion but quite acceptable

It was very average experience even for one night stay. The whole place feels VERY dated. I don't even know where to start. But the staff was very helpful and friendly.

Overall the hotel is good but the downside is only the toothbrush that can’t be provided. Lucky I brought my own toothbrush that day. Usually I don’t bring my toothbrush if I know I will stay at a hotel. I arrived at around 10 pm and had to go at 9 am. Imagine if I didn’t bring my own.

Dated but clean and quiet. Simple but good continental breakfast.

Loved the soaker tub after a long road trip. Liked the friendly staff and easy access to the room and to get to breakfast. Breakfast was a good selection. Comfortable, clean bed and room.

The staff was helpful kind breakfast was great room was very nice

-checkin took over 30 minutes with only two in line ahead of me. -hair on the shower wall -tv didn't work -breakfast was minimal, not ideal for a vegatarian

It was just not a good hotel to stay at there was alot of noise couldn't sleep , the room was not very clean as per the sheets , it was old and not updated , the hallways were dim and dark.

Spacious rooms in good condition. Breakfast was decent several hot options to choose from as well as cereal, yogurt etc. New rooftop patio was closed unfortunately, likely due to the smoke in the area. I will return next time in Kamloops.

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I would say one of the worst hotels I stayed so far, from the entrance of the room to the washroom everything was old and unclean. Particularly the breakfast served in the morning was not to the standard at all. I would never recommend this place again to anyone