Fallsview not so good Except that everything is good

雖然購買的是高價的觀瀑套房，但是只能看到局部的瀑布，而且美國那方向完全看不到，有點失望！

Convenient

t

High quality room and service

Great location, clean hotel with great size rooms. Highly recommend

Good location excellent pricing and smoking area good job Wyndham will always come back 👍

Room was very clean, staff were very friendly and it was very helpful to have so many rstaurants directly connected to the property.

great stay

The pool had a nice view

Upon checking in, I was greeted and thought I’d ask about rate price matching since I had booked the hotel in advance and wanted to know what the policy was for price matching. The person I spoke with was rude and not professional. She even smirked at me when I said thank you for the information and said that the only thing I could do was cancel my existing room, be charged for that room and then book a new room. It was clear she was not interested in being hospitable. When I attempted to use my credit card, I had some issues with the pin and tried to use my phone. The person helping me kept telling me I was doing it wrong and I asked her to give me a break. She did not apologize and she did not care. After that check in, I inspected my room. There was blood on the sheets which it’s disgusting and upsetting. I went to speak with the manager on duty who was extremely apologetic and offered us a new room. The manager also supported us in getting a discount on dinner that night. She offered to have a bottle of wine sent to our room for the inconvenience and we agreed to it. We left shortly for our dinner reservations and never received our bottle of wine. For a one night stay at what is supposed to be an excellent hotel, staff should be working a bit harder on their hospitality skills. I spent $450 to be there for one night and it was not worth it. I likely will not return again.

Breakfast to expensive 😤

I just wish the bathroom were more updated and cleaner. Otherwise everything was nice.

Clean and very spacious, amazing service. Many nice restaurants downstairs for breakfast lunch and dinner.

Well located in Niagara Falls, and the staff is courteous.

Everything was perfect during my stay. The room was clean, the staff were friendly, and the location was great. The only issue was the parking fee, which was very expensive at $70 for 24 hours. Other than that, I had a great experience

Our stay was great. My sister and I had a very clean room and comfy beds. Would certainly stay again.

the parking was horrible and we had to pay $35 to park and it was a block away!

Great location and staff were helpful from The parking entrance to the front desk. The room was newly renovated, clean and well appointed. Would stay there again

Nice place