Centrally located, ARC Hotel was great for our get get away in downtown Ottawa. Staff were great, accommodation was good.

Very convenient location. Walking distance to many attractions. Friendly and helpful staff - especially concierge.

We had a room with 1 king size bed and it was on the smaller size but the main issue we found was the bathroom was right beside the bed which left no privacy for doing any business in there if you know what I mean. You had to turn on the shower if you needed to hide any noise you wanted to hide. Just being in bed 6 feet from the toilet was wrong! As far as location in Ottawa, it was the perfect hotel and the staff were excellent!

Me and my husband just stayed at Arc Hotel for 1 night . We arrived earlier than the checked-in time but we need to park our car at their Parking area so I ask the front desk if we can and the guy was very kind and he allowed us. The Parking is safe. The room is clean and we enjoyed our stay there. Except on the last minute when we almost checked-out my hubby used the washroom but then the water is too slow flushing down. Uggh it was embarrassing leaving the room the toilet bowl didn't work well. I inform the front desk about the issue when we checked-out . Hope it will resolve.

Las camas muy limpias y cómodas

The property was easily accessible from public transportation (the O train). Walking distance to sights. Close to many restaurants and other amenities. Clean, quiet and friendly staff. Recommend

Parking was easy. The staff was really helpful. Good location. We went to the Ballett and could walk to restaurants and the venue.

Everything i needed and good location and nice staff

We only stayed for the one night but enjoyed this hotel! Close to amenities, clean, very comfortable beds, welcoming and helpful staff as well! The parking garage is a bit pricey ($32) but totally understandable given the location and other prices in the area for parking! Other than that I recommend this hotel to anyone

all good except for am wake-up noise from (we & the staff guessed) the ice machine.

!

We had a wonderful time staying at the Arc hotel! Conveniently located near all the sights, restaurants and shopping, we parked our car and walked everywhere for our 3 day visit in Ottawa. The staff was some of the most welcoming and friendly people we have encountered in all our travels. Our room was clean, well appointed and quiet. The hotel breakfast was delicious, and we enjoyed the lounge in the evening for a cocktail before returning to our room. We truly enjoyed our stay and would not hesitate to book here again.

The night concierge was great. We arrived late from our travels and she was pleasant and made us feel welcomed. Many thanks

Room was clean but the carpet looks extremely dirty or worn out. Staff were friendly but they don’t seem to be very coordinated. We had asked for an extra hour before checking out. They said it should be fine but to call in the morning and confirm. We did, they said ok, and then called us again after asking if we’d made accommodations.

Did not realize they have such limited parking so I needed to find a new hotel

NA

Parking is tight (SUV barely fitted) and expensive for what it was. Room was clean but Heating/Cooling unit was noisy.

room was tidy and staff were so welcoming and helpful! location of this hotel is so good to explore the city around

Great staff and easy street parking on the weekends in downtown Ottawa, but the rooms need a lot of TLC because they feel like a motel.

Staff were great and location is good. The only thing I didn’t like was that the walls were very thin and I could hear full conversations from neighbouring rooms.