Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next.

酒店服務非常貼心，每個細節都做的很好，套房很大，露台風景優美，餐廳也很好吃，還有馬車接送客人，非常滿意。

Mini bar 裡面有飲過的汽水，員工敲門後立即進房，未有等待房客應門

位置市中心，由火車站乘轉車只雖數分鐘，十分之方便。房間十分寬敞乾淨，冰箱的無酒精飲品可以任飲。露台對正Matterhorn, 可以看到不同天色的景色，去Zermatt一定要住這裡。早餐選擇豐富，只是早上旅行團人數太多，一定要避開否則服務未必會令人滿意。

Personallet kunne ikke finde ud af de rigtige regninger til 3 rejsende i 3 værelser 😅 Værdien for pengene kan diskuteres men ellers fint

The hotel is in a great location! We stayed 6 nights and the staff were extremely helpful with dinner reservations, tickets and recommendations. The hotel is not air conditioned and sleeping was a little uncomfortable but fans were installed in our room to make our stay more pleasant. The breakfast is outstanding. The hotel provided transfers to/from Tasch - it was executed perfectly. Our shower and linens were wonderful. Our check-in could have been smoother but in light of our overall stay I still rank the hotel and experience very high.

I recently had the pleasure of visiting Mont Cervin, and I must say, everything about the experience was excellent and truly exceeded my expectations. From the moment I arrived, the atmosphere was welcoming, and the staff were incredibly attentive and friendly. The accommodations were beautifully designed and comfortable, providing a perfect retreat after a long day of exploring. The dining options were diverse and delicious, with each meal being a delightful treat for the palate. What really stood out to me, though, was the stunning scenery and the array of activities available. Whether it was hiking or simply relaxing and enjoying the view, there was something for everyone. Overall, my time at Mont Cervin was exceptional, and I would highly recommend it to anyone seeking a memorable getaway. It exceeded all my expectations and left me with wonderful memories.

El hotel superó mucho lo que esperabamos

Everything was perfect!!

The place to stay and dine in Zermatt!!

Alles super in diesem Hotel

Cumplió con nuestras expectativas

Excelente hotel!

Chambre et petit dejeuner parfait, personnel tres attentionné

Very nice and well located property

Everything about the hotel & the fantastic staff that work there was exceptional. We had 11 days at the Mont Cervin Palace for our honeymoon and the staff could not do enough for us. From the moment we arrived until the day we left everything was perfect. From Pedro in the boot room,staff in the bar & restaurants….it was all perfect. Can’t wait to return.

Amazing property. Location, staff and hospitality.

Loved Mont Cervin Palace! Amazing Matterhorn views from the room, Grill Le Cervin served fantastic grilled meats and fish—perfect après-ski dinner. Ski rental right in the hotel plus secure lockers made everything so easy. Super convenient location in Zermatt, great staff, and the spa was a nice bonus. Can’t wait to return!

Great hotel. 10/10. Loved the sauna and steam rooms. Everyone was so helpful and kind, great stay.

Hotel fabuloso.