Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next.

酒店服務非常貼心，每個細節都做的很好，套房很大，露台風景優美，餐廳也很好吃，還有馬車接送客人，非常滿意。

Mini bar 裡面有飲過的汽水，員工敲門後立即進房，未有等待房客應門

位置市中心，由火車站乘轉車只雖數分鐘，十分之方便。房間十分寬敞乾淨，冰箱的無酒精飲品可以任飲。露台對正Matterhorn, 可以看到不同天色的景色，去Zermatt一定要住這裡。早餐選擇豐富，只是早上旅行團人數太多，一定要避開否則服務未必會令人滿意。

Hotel fabuloso.

Excelente hotel !!!!!!

Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.

Flott hotell med veldig bra service

Equipe extremamente gentil e solicita. Recepção no quarto fenomenal com frutas, chocolates, espumante e sucos. Atendimento às solicitações sempre on time e prontamente resolvidas! Limpeza impecável. A piscina térmica em duas temperaturas, e ainda tinha jacuzzi, muito boa, nossos filhos adoraram. O café na manhã fenomenal. Recomendo e voltaremos!

We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat

Well situated and excellent staff.

Great place and service

Top notch property all around. Situated in the heart of Zermatt. Very attentive staff. Wonderful experience. We would definitely stay here again.

部屋から見えたマッターホルンは絶景で夜明けや朝日に輝くマッターホルンなど様々な表情を満喫出来た。メインのバーンホフ通り沿いのとても便利なロケーションでどの展望台に行くにも便利でレストランやカフェも近くに多数あった。部屋も広く清潔でとても快適に過ごせた。スタッフの方も親切で炭火焼のレストランや朝食も美味しく忘れられない滞在となった。

Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!

Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.

Great location, view and hotel staff!

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.

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Beautiful hotel and excellent service.