The staff are very friendly. Housekeeping is a bit spotty. I would expect a small bottle of milk for my tea and Nespresso coffee, not some cheap creamer powder. And that was not replaced consistently. I had to leave note. And the hotel itself is not designed or updated to be handicapped friendly or accessible. Which in this day and age, and at this price point, is just not right. Still, and apart from the above notes, it is a nice hotel in a convenient location.

The people in hotel are all sweet and thoughtful,We are glad chosen De L'europe, would love to back again.

good location, small room, excellent staff

C

Great lication

Beautiful property in the heart of the historic city; very helpful concierge team lining up tickets and tour guides to all the museums and gardens we wanted to see; well appointed rooms; great staff at Freddy’s over looking the water. Would definitely return!

tutto molto buono e curato in ogni dettaglio

Todo el personal de primera, las habitaciones muy lindas, buen desayuno y el spa increíble regresaría solo por darme otro masaje ahí

Amazing hotel, beautiful property. We enjoyed every minute of it great location. Clean helpful everything you want in a hotel great products.

Everything was excellent. Staff was great

Had dinner in Marie's Monday evening and a rat was climbing on the curtain in the restaurant. Reported it to the front desk and they said "yes we have been having a problem with rodents"! needless to say that was the last time I ate in the restaurants on site for the rest of my stay.

Just an absolutely beautiful hotel with wonderful staff and excellent bar and restaurants!!! Highly recommend!!

good location

The property was centrally located to the public transportation. We received an upgrade on our room upon check-in. The room was spacious by European standards. The gym was spacious and well equipped.

Beautiful hotel!

Room was great. Staff is very attentive and location is awesome. Will definitely stay here again!

Wonderful property and service

This is seven-star level service

Everything was wonderful. The service by all the staff was impeccable. Location was great as well.

Beautiful hotel, fantastic staff, great location.