Despite the building is under renovation, it looks old. Price was still good for what we got

Food was good, staff are friendly and eager to help. Only negative was how aggressively loud the plumbing is, could hear that someone in the room was clearly having issues the night we stayed.

Clean room and bathroom.

Good sized room. Clean and quiet. Pool could use a reno. Location is great. Breakfast is very affordable and tasty.

The hotel was nice but sated and was under major renovations during our stay. Staff were great. Restaurant was okay.

Wonderful place too stay

Hotel was great. Staff were very friendly. Check-in line was quite busy, but moved very quickly. The only available parking is the valet parking which was kind of expensive but as 2 women travelling alone, we thought it was worth it than trying to find public parking. Great location. A very easy walk to Ottawa University, as well as Bayward market. You can almost see the mall from the hotel.! I would recommend this hotel.

Enjoyed the swimming pool

Very clean, friendly staff, modern rooms and nice looking lobby

Clean. Convenient

Great location, nice hotel. We've stayed here many times. Look forward to renovations being completed

Everything was lovely. Beautiful bathroom. Staff was very nice. Walking distance to many things including canal and mall. Restaurant a bit overpriced. Took off one star for construction going on which wasn’t noisy but limited places in hotel we could go and overall aesthetic.

The rooms were clean and comfortable. The gym and pool area were small, but there were many families enjoying the space. The staff were helpful.

Friendly staff, clean rooms. Key cards did not work well.

All good

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The Lord Elgin never disappoints. Our room was spacious, clean and comfortable. The brunch was a nice option in the morning and the cocktails at the bar was a nice way to end the day.

Great location, friendly staff!

Beautiful hotel. Housekeeping staff was fantastic. Very friendly.

Staff were very pleasant