房間乾淨，飯店整體感覺很好。但不建議入住1樓，因為銜接0樓的咖啡廳，聲音吵雜。

Se debe de poner en información, que las hamacas en la alberca se deben de reservar y solo es por una hora

Staff were super helpful and polite. Rooftop restaurant had excellent food

A estadia foi maravilhosa! O quarto é muito limpo, amplo e bem iluminado, além de contar com ótimas comodidades. A equipe de funcionários é extremamente atenciosa e prestativa, e as instalações do hotel são excelentes. Foi uma experiência muito agradável e certamente voltaria a me hospedar aqui.

Small rooms,

Our stay at H10 Puerta de Alcalá was absolutely wonderful. The hotel is in a perfect location, just steps from El Retiro Park and within easy reach of Madrid's main attractions. It was the ideal base for exploring the city. The staff were exceptionally friendly, welcoming, and professional. They made us feel at home from the moment we arrived and were always happy ato help with recommendations and any questions we had. Our room was spotless, modern, quiet, and very comfortable. The bed was excelletn, and we slept very well every nigh. We also loved the beautiful rooftop terrace, which offered a relaxing atmosphere and lovely views of the city. I highly recommend H10 Puerta de Alcalá to anyone visiting Madrid. It exceeded our expectations, and we would definitely stay here again. Thank you for making our visit to Madrid so memorable!

Nous avions choisis une grande chambre pour une famille avec 2 enfants en bas âge. Le canapé lit pour enfant était tellement usé que cela s’affaissait au milieu avec des barres de fer dans le dos. Des travaux de 9h à 18h empêchant les enfants de faire la sieste, aucun geste le minimum c’est d’offrir une collation ou un petit déjeuner mais rien du tout. Hôtel très moyens personnel gentil.

Emplacement idéal pour visiter Madrid. Proche des lignes de métro et transports en commun. Possibilité d aller au centre ville à pied.La terrasse au dessus de l hôtel pour admirer la ville très agréable. Le parking était complet en arrivant mais le personnel nous a orienté vers un parking public très proche et sécurisé.

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El mejor rooftop de la ciudad

Excelente servicio

Clean and tidy, helpful staff

El cuarto era muy muy pequeño, aparte a un lado de la cama tenía una columna que lo hacía aún más pequeño e incómodo, ya me había quedado en este hotel antes y no sabía que tenía estos cuartos Terribles

My room was too small. That was the only downfall.

Great place.

Fin personal och fin frukost

Muy buena ubicación, muy amplia y limpia l, apata para viajar en familia, muy rico el desayuno y todo el personal súper amable

on website said there was a car park on site, but wasent told that this needed to be pre booked as there's a bout 7 spaces in the car park, luckily I was staying Saturday to Sunday and was able to park my rental car down the side( this wouldn't have been the case if it was a week day as only certain permitted cars are aloud to do this)

y

Wonderful