Very poor housekeeping service, far from metro station, not friendly hotel policies, poor sound insulation, noisy environment

Room is clean. The staff at reception is helpful and patient to answer my question. Location is ok but the street is not busy at night.

Bequemes Hotel in toller Lage mit freundlichem Personal. Praktisch, dass eine Tiefgarage vorhanden ist, obwohl es etwas eng und kompliziert ist. Zimmer war geräumig, aber etwas hellhörig.

Lugar tranquilo, sem barulhos externos, tudo muito limpo. Funcionários atenciosos.

A very comfortable bed, clean room throughout, helpful and friendly staff, and powerful AC that you can control yourself. I was very happy with the Leonardo.

Hotel ubicado en un lindo barrio. Limpio y cómodo. Fácil el check in y el check out también. Lo recomiendo.

Reception staff were very proffesional ans very helpful. Location is amazing. Rooms are impeccable. Price is not cheap though. Check in online before you arrive to make your check in very smooth.

Room was ok, the cleaning service was very good. I would encourage the male front desk staff that was on duty during my stay to be more polite and welcoming. The location of the hotel was very convenient for the purpose of my trip. I felt safe in the area.

The hotel was fantastic. It was conveniently located close to public transport, making it easy to get around the city and travel to the airport. The room was clean, comfortable, and well maintained. It was a little on the small side, but that didn’t bother me at all. Overall, I had a great stay and would definitely stay here again.

Enjoyed the location and the hotel was clean and the staff were helpful and pleasant.

Air con was not working to well, hotel was clean and staff were helpful. TV in room was terrible, unable to watch any world cup matches

Room was clean. However, I could hear noisy neighbors all night. I could near outside noise as the room faced the main street. Ordered room service that never showed up. I tried to cancel the order or call for status but left on hold for over 10 minutes. Okay if you juat need a place to crash.

Todo estupendo

Nice room, good location. Little bit too noicy area because the city starts cleaning streets at 1 a.m.

Excellent check by a very welcoming Alina. Room 606 was very clean and spacious with a balcony. Would definitely stay again

Hotel ubicato in un quartiere tranquillo, residenziale, con ogni servizio che potrebbe essere necessario. Pulito con camere ben arredate ma purtroppo non insonorizzate, si sente tutto quello che fanno e dicono i vicini. Bagni abbastanza datati, a mio parere da sistemare. Nel pomeriggio si può usufruire di una merenda gratuita a disposizione nella reception. Metro 2 Canal, a pochi passi dall' hotel.

Good hotel, clean. Good location, metro 5 minutes away.

Habitación limpia y cómoda con una gran terraza estupenda, sobre todo en la sexta planta. El cuarto de baño necesita una actualización. La bañera no sirve para nada y hay poca presión en la ducha. Sin embargo había muchísima presión en el lavabo. El desayuno bien pero nada del otro mundo teniendo en cuenta que cuesta 15€ (12€ si lo contratas en el check-in para toda tu estancia. Hay que llegar pronto, dejan de reponer a las 9.45 o antes.

Nice hotel rooms and good location

This is a cute hotel and easy to get to local grocery stores, restaurants and public transportation. The rooms are smaller than shown in the photos. Patio was small, table was dirty, outdoor lights are very dim. The lights in the room are also dim but windows provide good lighting. We had 3 in one room and the 3rd bed which is a cot on the floor is uncomfortable and covers the patio window door therefore can't open. The check in guy was not friendly, never smiled and didn't give a warm perception of the hotel. He also was standing outside once when my mom and I stepped out and didn't greet us but greeted the Spanish speaking guest that came behind us. The other receptionist, housekeepers and breakfast hosts were all very friendly. Breakfast option is exactly the same every day. This is good place for 1-3 day stay but we stayed 6 days and that got boring. Being woken up at 1am by garbage pick up truck noise every other day was no fun. Bathrooms are spacious and includes a bidet.