The parking lot is sketchy due to transient people in the area. The location is next to the local homeless shelter and the area is a littered as a result. The location is not easily accessible due to construction

Room was spacious and clean, all staff were friendly and helpful It’s in rough part of Sudbury so no evening walks lol

Needs to be maintained more

Don’t go there night staff girl is very disrespectful and the appliance trips in middle of night and took them forever to fix issues

Beautiful

Getting to the hotel a little tricky

All the staff i encountered was understanding and accommodating, i was their due to medical reason the gentleman and Misty help me alot during my stay.

The fan in iur bathroom was obnoxiously loud and woke each other up to just use the washroom during the night. The bed was a worn mattress on a wheeled frame (no actual bed frame) The night staff were sleeping. The parking lot makes 0 sense. Could definitely use some renovations. The wallpaper was peeling in the room and the window frame was probably original. Breakfast was nothing to write home about and had no sausages or bacon available. Would not recommend...

We arrived late. Tried calling 4x before to let them know we would be late and never an answer. When we showed up, the buzzer for front desk was broken. When I knocked on the door, I woke the front desk clerk up. He would not help with snack purchase and was not very friendly

TV wasn’t working. The phone in the room wasn’t working bad area not impressed.

Excellent stay! I stayed here while I was on a work trip. Had everything I needed. Loved the coffee machine they have in the front, top tier. Caroline in the kitchen is a superstar! Well done

We always seem to have problems with the TVs whenever we stay at that hotel. The rooms are not done every day unless you ask for it. They don’t replace the towels and refill the coffee supply unless you ask for it.

No breakfast left by 7:45 AM and fitness centre out of service.

Clean room, friendly staff

Clean room and bathroom. Breakfast also good and fresh.

bad buffet breakfast, extremely dirty hallways and stairs I mean months and months unwashed, the front desk staff are very nice. should not charge 160$ a night, my room was ‘cleaned’ only once during 4 night stay, they only took out trash and replaced towels… Lounge 390 staff very friendly, but run down and also not the cleanest

I'm not familiar with Sudbury, but this property feels like it's in a sketchy part of town. Under a bridge and beside a rail yard, I had to drive around a dozen people wandering around in the street outside a centre offering services to individuals experiencing homelessness and addiction just to get to the hotel. If I hadn't pre-paid, I would have found a different place to stay. The parking lot is pretty beaten up, the lobby looks tired and the elevator is quite worn. The room was mediocre. In-room coffee, but all the supplied pods were decaf. Bathroom exhaust fan was super loud. Bathroom was very small. All night, there was banging outside my window like somebody was throwing something heavy into a garbage bin. Not a horrible experience, but low-grade ick.

Great Service 👍

Staff were great,

Unsafe room door. Location highly dangerous, from a local couples ´´don’t take a walk out’´. Feeling that beds where not freshly made! Will not return to that location ever!