bad buffet breakfast, extremely dirty hallways and stairs I mean months and months unwashed, the front desk staff are very nice. should not charge 160$ a night, my room was ‘cleaned’ only once during 4 night stay, they only took out trash and replaced towels… Lounge 390 staff very friendly, but run down and also not the cleanest

I'm not familiar with Sudbury, but this property feels like it's in a sketchy part of town. Under a bridge and beside a rail yard, I had to drive around a dozen people wandering around in the street outside a centre offering services to individuals experiencing homelessness and addiction just to get to the hotel. If I hadn't pre-paid, I would have found a different place to stay. The parking lot is pretty beaten up, the lobby looks tired and the elevator is quite worn. The room was mediocre. In-room coffee, but all the supplied pods were decaf. Bathroom exhaust fan was super loud. Bathroom was very small. All night, there was banging outside my window like somebody was throwing something heavy into a garbage bin. Not a horrible experience, but low-grade ick.

Great Service 👍

Staff were great,

Unsafe room door. Location highly dangerous, from a local couples ´´don’t take a walk out’´. Feeling that beds where not freshly made! Will not return to that location ever!

The bed was comfortable, rooms clean and friendly desk staff. Bar downstairs had friendly staff as well. Only downfall was area was a. It sketcy as many transiants as shelter close by

The tv didn’t want to turn on. We had to get someone from the staff to come and get it to work. There was no hot water for a shower the first day and the water turned cold while I was showering the second day.

TV remote didn't work, front desk helped. TV system doesn't seem user friendly. Clock wasn't working. We couldn't get hot water for our showers, so we didn't shower. Front desk checked and said there was hot water, but neither of us could get hot water, not even warm water, even though we ran the water for a few minutes.

The driveway and parking lot were pot hole riddled. That was harsh. Breakfast was the standard breakfast. The coffee was hot, the food was good. There was also free coffee in the lobby to access at any time. That was great. The hotel is pet friendly. The room was good. Very clean. However, the only power outlet in the bathroom did not work. Had to dry my hair next to the window. The staff were very helpful and more than pleasant to speak with.

Good breakfast, room clean and quality, if a bit dated

Breakfast menu was fresh, parking felt little unsafe.

Only complaint was the overwhelming smell of curry in the hallway from the restaurant but the room was mostly ok. Breakfast was convenient, typical hotel breakfast but liked the yogurt and cereal options. Staff were friendly and attentive.

Yes

It was close to an event we were attending, that was the only good thing. Almost no parking, out dated and in the worst part of town

Very convenient location to the concert we attended at the arena

Overall stay was ok for price. Found mattress and pillows not great but they are personal preference items.

Room was clean. Elevator and hallways were not

The room and staff were wonderful. I didn't appreciate the the young men throwing what I thought was a snowball at my vehicle. In the daylight I found it must have been leftover pop.

No problem with a 2 star hotel. Just dont charge like it is a 4 star. Rundown dirty hotel.

Clean room,great staff. On check in I was greeted by first name.