We stayed in a king suite, the room was clean and spacious. Bed was firm/comfortable, pillows were moldable. Best part were the amenities: laundry in the room (bring your own detergent), full kitchen, open concept living area, spacious bathroom with large shower (no bath). We were missing dish towel/cloth, coffee, extra toilet paper but they brought them up immediately after calling reception. The pool/gym area is nice and clean. Downfall is they are currently doing construction on level 7? so we had to get off the elevator at 7 and take stairs to rec centre, stairway is cold/salty in winter from foot traffic. The gentleman at reception was lovely, gave the kids a suprise bag. We were able to check in early and check out late without extra charge. Short walk to Byward Market with everything you need. Hotel entry is secure with secure enclosed parking as well. We will stay here again.