The room is very big!!

Good

The hotel was absolutely lovely. We got a free upgrade to an amazing suite. Room service workers were so nice and patient. The front desk was polite and helpful. The dishwasher doesn't work that well but that's barely a complaint.

Clean. excellent location and friendly staff.

Quiet, clean, and very helpful staff. The availability of overaized parking was a pleasant surprise. Would return again!

Beautiful water views and large rooms

Everything good and I will be there again.

Ther was no AC, just a couple fans. Outside our window was a few homeless people living on the grass and a few kids used that area to party. The outside grounds were a little dirty.

Beautiful hotel! We had our room upgraded and the view was gorgeous - we had drinks watching the sunset! Very central location. Walking distance to everything you’ll need. We will be back!!

La suite était vraiment grande Avec une magnifique vue

We upgraded to 1 bedroom as we were travelling on bicycles. Room was very spacious, well equipped and wonderful view of inner harbour. Had to close windows when seaplanes came in as the fuel smell was strong. Cleared up quickly. Would stay again for sure!

Loved this hotel. So spacious and well kept, gorgeous views and an easy walk to everything. That said - I’ll NEVER use Expedia again.

Solid place to stay in Victoria.

Nice hotel in Old Town right on the water. Couldn't ask for a better location with easy access to the harbor, shopping, restaurants, tours, water taxi's. Loved our view of the harbor and all the activity! Very secure property, so we felt safe. Bed was comfortable, but the sheets were rough and stiff. Could use fabric softener or better quality sheets. Carpet was clean but older and obviously cleaned often. Comfortable living area and balcony. Only downside was the bird droppings on the balcony. Needs a good scrubbing. Loved the heavy duty windows and doors. Really cuts down the harbor noise when closed. We slept well and the hotel itself is very quiet. Would definitely stay here, again.

This was a great property for the price, it was clean, cool and the staff were really friendly. It also had a great balcony over the bay. A real gem of a hotel.

Great location, nice big room and bathroom, friendly staff.

Nice suite with beautiful view great location for closeby dining and entertainment...super spacious and well appointed

My wife and I were extremely disappointed. Coming back from a wedding, our plans shifted a few days prior and we tried to cancel our 1 night reservation. We were charged a $410 fee and they refused to provide a refund despite multiple attempts and despite Expedia reaching out to the hotel staff directly to resolve it. We will not be staying there when we come back next spring.

Beautiful property in a fantastic location. Excellent accommodations.

The air conditioner was portable, which was a bit inconvenient.