还可以

I booked on hotels.com, and paid online. Usually in such case, we no need to pay anything when check-in due to already paid to hotels. But the reception asks to use my credit card for an additional US$100 as guarantee in case any food or room expense. I have not used anything, but found the US$100 has not been refunded to my credit card.

Buena ubicación, personal amable.

The location is excellent but the hotel is not new. Decoration must be updated and although breakfast is buffet they did not change the menu at all. We were there 8 days. Staff can be more attentive

Estaba limpia aunque por el tema de alfombras se sentía un poco olor a humedad o polvo. La atencion bien. Muy buen desayuno siento que bien completo estilo bufete para escoger lo que gustes, frutas, quesos, panes, y demas. Y siento que muy buena ubicación.

Très bien

Staff was rude. Rooms are outdated and my room wouldn’t even lock

Very nice breakfast buffe! Quiet place to sleep!

Genial la atención, el desayuno y la ubicación

The hotel is in a good location. 2 minutes walk and there is a place to eat, pharmacy, grocery shop. Breakfast at the hotel is standard (different types of bread/pastries, cheese/sausage, omelet, potatoes, sliced fruits/vegetables). The numbers need to be renewed. Personally, my room was dirty, the furniture was all from the 90s. The sink didn't work at all, the toilet was flushed not even the first time. But there was no desire to clarify the relationship. I arrived in Santiago at 6 a.m., I was already at the hotel at 7 a.m. The hotel is full, there are no available rooms. Check-in only from 3 p.m. A few weeks before arrival, I wrote through messages to the hotel - no answers.

Mejor el desayuno

Great location, need update on furniture and carpets.

The immediate area was nice, staff was friendly room was clean. Would I come back no..

Bom hotel, muito bem localizado, boas acomodações. A parte de limpeza poderia melhorar (nada sério, mas detalhes)

Delicious breakfast, great location very helpful staff.

Zimmer sehr okay, Frühstück prima, Pool unter dem Dach richtig wunderbar!

Buen ubicación , desayuno completo ,personal amable , volveré

Bien ubicado, buen desayuno, pero vi detalles y protocolos de limpieza en las habitaciones que no me parecieron bien.

Bien situé, près de la station de métro, bcp de restaurants autour, chambre propre, mais vieillot, surtout salle de bain

Excelente hotel, al personal le falta un poco de amabilidad, todo lo demás excelente, ubicación, cerca de todo