this hotel is under construction

一般般吧，商务型酒店

前台工作人员态度好，酒店安静舒适，房间相对很大，离闹市区只要步行5分钟，很好的入住体验。

酒店离火车站很近，相对来说离市中心就有点远，但是城市不是很大，所以感觉上也没有很远。 酒店前台服务不错，但酒店本身维护的不是很好，卫生也是一般般。

酒店离火车站很近，步行五分钟既可到达。 城市本身也不是很大，所以离中心城区也不远，酒店员工服务也不错，只是清洁度稍微欠缺了点

Really spot on. Absolutely nothing to grumble about. I'd recommend this place to anyone. Oh, and it's only 5 minutes walk from the station.

Trendy cute hotel. Very clean and rooms were spacious with all the amenities needed. Staff at front desk were helpful. Location is also within walking distance to many restaurants and shops.

Habitación limpia, muy buena ubicación

Buen desayuno, es un hotel de moderno, conveniente sin mayores lujos. Muy cerca de la estación de autobuses y a un par de km del centro. La cama y las almohadas pueden mejorar

La atención del personal increíble el desayuno incluido delicioso la ubicación excelente

O hotel é bem novo, bonito, limpo, equipe prestativa, porem tivemos problemas com quarto! Deram quarto que tinha hospede, aí trocamos e outra pessoa tentou entrar no mesmo quarto que o nosso, achei bem confuso! Estacionamento bom! O cafe da manha que foi decepcionante, nao tinha frutas frescas e pouquissimas variedades…. Um tipo de pao e as funcionarias do cafe bem mal humoradas, ameçando horario de encerramento e recolhendo antes mesmo de finalizar o horario

Camera pulita, personale gentile e disponibile, colazione con pochi prodotti dolci e sempre uguale nei tre giorni del soggiorno. Abbia

Great hotel not too far from the train station. Friendly staff. Excellent restaurant. A+

The breakfast was very good with plenty of options, and the bathroom was clean and well equipped with amenities. We also appreciated the overall atmosphere and service. However, the room itself was not exactly what we expected. Since it did not have a window, it felt a bit humid at times, and the bathtub was quite high, which made it slightly uncomfortable for us to use. Aside from that, we still enjoyed parts of our stay and appreciate the hospitality.

À notre arrivée le soir nous trouvons un reste de matière fécale sur les toilettes. Nous le signalons à l’accueil au réveil le lendemain. À notre retour en chambre le soir après notre journée à Toulouse un mot d’excuse dans la chambre mais la souillure toujours présente. J’ai rappelé l’accueil qui a envoyé quelqu’un nettoyer enfin. Le lendemain au Check out (2 nuits donc) seul geste commercial possible : une nuit sur deux de parking offerte. C’est après lourde insistance que les deux nuits nous seront offertes. Pour un séjour à 400€ c’est difficilement compréhensible et pas à la hauteur des 4 étoiles. Ce n’est pas la faute du personnel d’accueil bien sur

While I found the room adequate (was large with two full sized beds), and location was fine, I was rather annoyed with a couple aspects of the hotel. First off the tub was dangerous. It needs a safety bar. The tub is about 23" heigh, rather risky to just hop into. Second is the windows are odd and I think the staff can open them but not the hotel guests. Third we had the cleaning crew leave our door open. Excuse me, I know you are on the same floor but literally any vagabond could have stolen our luggage or items. Yes it has a key code to get up to the hotel floors but that is fairly easy to bypass by just riding up with someone. Third, the lobby smells like sewage. It smelt like this everyday and we stayed there for three days. You can be outside enjoying your time then you walk in and are smacked by sewer poo odor which is really strong and overwhelming. Beds -10/10 very comfortable Pillow 8/10 Room 9/10 Cleaning services 2/10 since they didn't lock my door! Parking underground 9/10 Lobby area 1/10 due to nasty smell. The surrounding area is a little unsafe at night (so just be careful). Location is good as it's walking distance to the old city and train station. Please fix the lobby stench and make sure cleaning crews lock the door. Thank you. Maybe warn people the entry to the tub is 2 feet high so they can book something safer.

Go for the breakfast. That is all. Just sensational. The First Name branding is cute and quirky with lots of cute details. Somewhat strangely they missed the olfactory branding with the lobby and common areas having a distinct eau de toilet aroma which detracted from the overall experience, especially after such an amazing breakfast.

New hotel with clean rooms and clean common areas. Very friendly staff. Excellent property!

Tout était parfait, un vrai séjour de luxe

O quarto impecável Atendimento perfeito