very nice hotel, service is good and able to fulfill our request..

I had to pay the breakfast charge that was about 40Euro before checking out. However, the lady from the reception desk wanted to charge me 300Euro and she gave me an attitude that she thought I didn't speak English before I was even going to ask her any question. I was confused and told her that I had paid everything through Hotel.com and I asked her what 300Euro was coming from. She told me it was "government tax" and did not bother explaining anything further. She continued to have my credit card wiped and made me sign the bill. This is my first time to France and I had a flight to catch so I did not want to start a fight with her that might ruin my day and I did really act like a gentleman. Fortunately, at the end she somehow realized she made a mistake. This is an unpleasant experience and never judge people by their skin color.

Fantastic stay. Couldn’t have been happier with the staff and the room was superb. Great location. Not too far from Arc de Triomph. It was also amazing that there was a pool and sauna—unexpected but very relaxing. Will 100% stay here next time.

Chambre impeccable, personnel aux petits soins ! Je recommande cet hôtel !!!

Le personnel a été au petits soins avec un service de conciergerie irréprochable. La localisation est également très bien dans Paris même. Le petit déjeuner très bien et à souligner le service en chambre, n’ayant pas pu le prendre le premier jour. À souligner seulement que les chambres étaient bruyantes à cause d’autres voyageurs irrespectueux et une isolation était insuffisante.

La chambre est parfaite

La chambre

Bien

Everything was great, clean. Staff was really friendly and helpful.

La chambre en bout de couloir qui est également sortie de secours avec un panneau de sortie de secours dans la chambre qui m'empêche de dormir. Entendre les chambres voisines. Petit dej pas incroyable pour un 4 étoile, Vraiment je le considère comme un hotel 3 étoiles sans plus. C'était mon premier hotel 4 étoile que je faisais de ma vie et je suis déçu.

Très satisfait, voici un peu vocal cependant très bon qualité prix

Check in foi ótimo, boa recepção e atendentes atenciosos. O quarto é muito bom, confortável, limpo e espaçoso. Café da manhã vale a pena.

室内はとても快適で清潔だった。シャワーから温かいお湯が出た。室内に暖房も備えられていた。

Un hôtel très cher par rapport aux prestations, certes vous payez l’emplacement mais cela ne cadre pas avec le prix. De plus, le cadre est vieillissant, les chambres ne sont pas insonorisées, donc on entend tout ce qui se passent à l’extérieur et pour finir au 7ème étage les fourmis se sont invitées dans la salle de bain. Donc très déçues de cet hôtel.

Good stay

Customer Service is outstanding, safe and quiet.

Top

Great location and nice staff.

Hotel in una zona silenziosa ma comoda vicino a negozi e ristoranti. Non lontano dalle stazioni della metro. Hotel confortevole, pulito con personale gentilissimo.

Hotel was in a quiet location a short walk from the Arc de Triomphe. Lots of cafés in easy reach for breakfast, also restaurants in walking distance. Metro stations also within a short walk. Hotel was clean and staff friendly and helpful. Only disappointment was the lack of a proper bar for evening drinks.