Mercure St Helens

探索 Mercure St Helens
8.4
非常好
基于 554 条评论
清洁度

8.8

客房舒适度

8.4

服务和设施

8.4

旅行者评论 Mercure St Helens

每页评论数
20
40
热门评论
Kinlong
icon-双人入住
双人入住
2.0
/10
评论于 28几周前

Hotels.com verified review

Noice from the lobby i can hear at my hotel room on 2/F Manager told me that she doesn’t know how to solve the problem as the room is provided to me. No other rooms was offered and customer service was not good enough for problem solving
WING YAN
8.0
/10
评论于 206几周前

Expedia Group verified review

乾淨企理之選,設施齊備。職員友善、樂於助人。
Steven
icon-商业
商业
10.0
/10
评论于 13几周前

Hotels.com verified review

First time staying here and it was excellent for the price point, especially with free parking. Rooms plenty big enough, clean, if a little dated but that is minor point only, food in the evening was good and reasonably priced, breakfast was also good. Would give this another look and stay again if on business in that area.
RAJESH
icon-商业 家庭
商业 家庭
10.0
/10
评论于 14几周前

Hotels.com verified review

NA
John
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双人入住
2.0
/10
评论于 14几周前

Hotels.com verified review

Room smelt damp and musty. Windows don’t open and heating was on full whack when we got there leaving us unable to sleep with the heat, and air con took hours to cool the room down. Breakfast was awful, massive downfall since we were last there 8 months ago. Eggs were snotty, sausages were either not cooked enough or burnt and beans were watered down. Staff had kids running in and out and shouting made it really difficult to enjoy an already terrible breakfast. We left 2 hours before check out on our anniversary away as our stay was awful. I have never complained to a hotel in my life, but I feel it’s necessary for the awful stay we had.
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Stef
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双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

Fab service and staff
julie
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双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

Free easy parking, very clean hotel and an effort made with the gardens at reception. Very welcoming and great value
Christopher
icon-
8.0
/10
评论于 17几周前

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Friendly reception and bar staff. Gym good. Will stay again
Rachel
10.0
/10
评论于 17几周前

Hotels.com verified review

Breakfast wasn’t good first morning no eggs no tomatoes 2 rashers of bacon left and hard, next day was better. Room could do with the decor updating (319)
Kevin
icon-
10.0
/10
评论于 18几周前

Hotels.com verified review

Clean
Mark
icon-
8.0
/10
评论于 18几周前

Hotels.com verified review

A great place to stay overnight. The beds felt like they needed replacing soon. It didn’t help that my room had a link door and I could hear most of the conversation from the couple in the next room, through the link door. The breakfast was excellent. Thank goodness they didn’t get up to anything else!! The breakfast was excellent. I had a great choice. I would return again if I could guarantee no link doors in the room!
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Lesley
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双人入住
10.0
/10
评论于 18几周前

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Great location, great staff
Andrew
10.0
/10
评论于 18几周前

Hotels.com verified review

Staff friendly
Vineet
icon-
6.0
/10
评论于 18几周前

Hotels.com verified review

everything is great except that the mattress are not in good shape and need changing.
R
icon-双人入住
双人入住
10.0
/10
评论于 19几周前

Expedia Group verified review

The hotel was very clean and was in a good location , free parking was a bonus! Great stay, thank you!
Fiona
icon-家庭
家庭
10.0
/10
评论于 20几周前

Expedia Group verified review

Easy, quick check in. Friendly and informative staff, 24 hour manned front desk, parking inclusive. Food and beverages good. Close to transport links for Merseyside and Greater Manchester. Would happily stay here again,
Paul
10.0
/10
评论于 21几周前

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Good gym and pool, clean room
Paul
icon-
10.0
/10
评论于 21几周前

Hotels.com verified review

Lovely clean room and quiet
Nicole
icon-
10.0
/10
评论于 21几周前

Expedia Group verified review

Fab little gym and pool steam room sauna jacuzzi
Carol a
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双人入住
10.0
/10
评论于 22几周前

Hotels.com verified review

Good sized clean room and hotel in a convenient location for public transport and town
每页评论数
20
40