工作人員服務細膩 很親切！下次來倫敦一定會選擇這裡 希望可以在這裡嚐試到出名的下午茶的～～

Location is good which is within 15min walk to Hyde Park Friendly and helpful staff, food is good as well The only item can be improved is the bathroom

Wonderful staff specially at reception

Spectacular in every way. The hotel is a corner stone of Mayfair’s identity. However, the people make the experience special.

Everything was just perfect

Fabulous as always

the best in London

The room was amazing, and the staff were great.

Breakfasts are not free , everything else is out of this world . Expensive but you get what you pay for . Definately a stop over in the bucket list .

The staff are the most attentive Iv ever experienced only comment Iv got is the shower door seal was leaking so made the floor flood after a shower and I slipped when I got out

Excellent service from all staff at the hotel. They made you feel comfortable and valued. Can’t praise them enough.

Such a hugely disappointing experience. Staying at Claridges was something we’d said we’d do for years but never got round to until now, an experience we’d looked forward too for a long long time. I’ll start by saying, we’re a mid 30’s couple from Glasgow with a 10 year old son. We are in London almost monthly for a couple of nights at a time, as we love the shops and restaurants of the greatest city on earth. Around 70% of the time we stay The Ritz, unless we want a spa and we use other hotels such as the Mandarin, the Londoner, Jumeirah etc etc. I was always under the impression Claridges main competitor was the Ritz. I couldn’t have been more wrong, it couldn’t lace the Ritz boots. It falls MILES short of the ritz standards on absolutely everything. Firstly check in, this was one of only two positives, the young Irish girl at check in desk was welcoming and wonderful, can’t fault her. Door staff were fine, nothing special, just fine. Unlike the ritz where you are made to feel a million dollars before you even step inside with the customary “welcome home”. Next up was the room, we had a “Mayfair suite”, not sure what makes it a suite, it was tiny, I’ve stayed in bigger Travelodge rooms. The decor was horrible, wooden everything, multiple different woods that simply don’t match. Only positive was an amazingly stocked minibar. Mattress and pillows were horrible, we both had a terrible sleep. It was also made very clear before the stay at booking originally and at check

Hands down the best service I have ever received at a hotel. The staff in every area were absolutely five stars. And, the hotel itself is truly stunning in every way. Can't wait to stay there again.

Perfection - service is extraordinary.

Every aspect of our stay was perfection. Excellent, friendly, helpful, professional service - bar none- from bellman to front desk to restaurant staff to cleaning staff, every Claridge staff member was fabulous & attentive. The Food was excellent - at the bar & the tea. It was my mother’s birthday & we were upgraded for the room + the hotel left a beautiful birthday welcoming not, chocolates & bottle of champagne. Our room was spacious & beautiful. Every detail perfect. Thank you, Claridges, for a truly wonderful, luxurious stay!

Lovely!

Beautiful Hotel and Incredible Staff!

The best hotel in London By far !! Always Great to comebalck the staff is the greatest Asset !!

Was exceptional !!

Claridges was superb from the doormen through reception, the restaurant service, the friedliness of all the staff and staff we met during our stay. I can only say impeccably service and attention to the finest detail an excellent stay.