Good location, good hardware but services can be improved. We arrived at 11am and were told room would not be ready until 3pm, but room was still not ready when we returned at 5pm. Staff rushed to assign another room to us which was obviously prepared for other client as shown by the greeting card in the room. Also, doormen were not so attentive as expected

Overall excellent experience

Perfecto!!

Very friendlu and helpful staff. Rooms are spotless and luxurious

Staff were fantastic

ok

I didn’t have a great stay I ticked the good star. The thing about the Berkeley is it should be re-named as it bares no resemblance to the original Berkeley Hotel we first stayed in 30 years ago .It has gone through some great changes over the years the Blue bar and Collins room designed by David Collins and didn’t Sir Richard Roger’s design the entrance . Now you have the Collins room area that has nothing to do with the hotel and a strange mash up between the new Emory hotel owned by the May

Good

Outstanding!

Everything perfect!

Best in London

It was good, good service. but not outstanding. the bedding is really good tho, and clean bathrooms

All perfect

非常棒的一家酒店，

We have been visiting London annually for the last 35 years but this is our first time staying at the Berkeley, and I am so glad we tried it. The service was great and the ambience even better. We took advantage of the gym, spa, pool, rooftop pool and all the restaurants and we were pleasantly surprised. Also, the rooms were very comfortable. We will definitely be staying there again!

Thank you to Amy & the team at The Berkeley, whilst busy they managed to service with a smile.

A top class hotel in a good position in London.

Excellent

Excellent

Exceptional staff, exceptional service. All the amenities you could want. A pleasure AAA