Staff were very helpful when I arrived. Room was clean and health club was a very nice plus. Would recommend

Lovely hotel. Staff were very helpful. Plenty of choices for breakfast. I would certainly stay again.

Great welcome, easy to check in early, lovely breakfast

Very happy with stay, very clean Hotel. Friendly staff and good help yourself breakfast. Pool nice but found £13.50 which was a little steep to park car in hotel.

Hotel stay was excellent Staff extremely polite and helpful Very good amenities Breakfast and dinner very good Hotel very clean and well maintained

Perfectly positioned and convenient with great facilities at a really good price.

Lovely room with a gorgeous view of the pond and garden. Massive room with everything I needed and a nice sauna/steam room/pool. Sadly there are only 2 vegan options at the restaurant but they are both great, would love to see more. Suitable vegan options at breakfast also. The staff are lovely and helpful, asking me if I wanted any help with luggage upon check in and happy to hold my luggage after check out too whilst I visited the pool. This was my second stay and I really do like it here. Convenient location just off the M4. Look forward to next time.

Staff were amazing, room was lovely, pool and facilities were better than expected we will definetly stay again

We stayed at the Coldra Court Hotel for the first time on a last-minute whim, booking a standard Queen room the night before our wedding. While the entire experience was wonderful, it was Evan at the front desk who made our stay unforgettable. Evan was genuinely warm and friendly. When he asked how our day was, my husband mentioned we had just got married. Without a second thought, Evan surprised us by upgrading us to a beautiful Deluxe room as a complimentary wedding gift and gave us two vouchers for free drinks! It was the nicest surprise and made our special day feel even more magical. Evan possesses a rare, natural hospitality talent. He didn’t just tick the boxes of a standard check-in; he showed genuine emotional intelligence and took the initiative to turn a standard stay into an extraordinary memory. He represents the high standards of The Celtic Collection flawlessly and is exactly who you want representing a hotel front-of-house. Management should be incredibly proud to have him; he is an absolute asset and deserves the highest recognition. The rest of our stay was perfect. The room was beautiful, the food was stunning, and the staff made us feel so special. Because of Evan’s exceptional service, we are already planning our return. Thank you to the team, and a massive thank you to Evan!

Overall, this was a nice hotel with friendly staff. The room was a decent size, the bed was comfortable, and the grounds were pleasant. The other facilities, although I didn’t use them, also appeared to be of a good standard. I was surprised that the bathroom did not contain a bath, and although the shower was pleasant enough there was plenty of space for a bath to have been available. The biggest disappointment however was being charged an additional £13.50 per night for parking - I don’t recall seeing this anywhere in the listing information or pre-arrival information (although acknowledge I may have overlooked this) but for the price of the room (which is already high) I would expect parking for guests to be included.

All staff I encountered were pleasant, helpful, and approachable throughout my stay. A dip in the hotel pool was extremely welcome during the current heatwave. I found it very relaxing, with plenty of room for swimming. The room itself was pleasant and spacious; however, I was disappointed that there was no air conditioning, although a fan was provided in the wardrobe. There were also no plug sockets near the bed and no USB or USB-C charging outlets in the room, which is something most hotels now tend to offer. Unfortunately, I found the bed extremely uncomfortable, which resulted in a couple of disturbed nights’ sleep.

We stayed one night in the deluxe suite. The suite was lovely, very spacious but I noticed some things that let it down which I wouldn’t have expected from the Celtic Manor brand such as, stain on the sofa in the living room, marks on the paint work, two lamps were not working in the living room. The bed was nice but it wasn’t a super king, it was two beds together so there was an uncomfortable ridge down the middle. There was no complimentary water in the room, only chargeable! Also, no blinds in the suite which meant as the windows were floor length, anyone outside can see straight in! The facilities were ok, the gym had the heating on in 30 degree heat which was ridiculous! The pool was very small with dirty grouting and the windows looked as though they hadn’t been cleaned in ages! The breakfast selection was ok, but the sausages, bacon, potatoes were so dry I couldn’t eat them. Overall, I think the property is slightly tired and needs some tlc… and I must say, I was astounded that were were charged for parking when it was in their property… all in all 6/10.

The room was beautiful and spotless however some of the furniture was a little worn but it added character. They had the tea and coffee box well stocked and not with just the standard tea and coffee but with the flavoured tea and decaf coffee plus they had shower gel, shampoo and conditioner as well as if you had forgotten anything you could ask for a guest pack (toothpaste, toothbrush, razors etc). On our first day we had and issue with the iron leaking, light blinking and not warming up so contacted reception and a brand new one was delivered to our room immediately. What we weren't made aware of is there was a £50 deposit upon arrival (not including what we had already paid for staying there). The staff are very friendly, they had live entertainment on Saturday night and there's 3 ways to eat at the hotel (room service, Ribs grill and bar food). Thank you for the comfortable stay.

Good beeakfast menu and the rib house restaurant is great

Absolutely brilliant stay

Clean nice rooms and great location. Would stay here again.

Room was very clean and tidy. Staff were knowledgeable. Breakfast was very nice, plenty of parking but expensive. No water or fridge in the room. Would go back.

Very good

Very nice.

The staff on reception were amazing. Beds were very comfortable and rooms spotless. The Bar area is a great space.