一切正正常常 合格

pretty good choice in London.

很不錯的選擇.

2nd time staying here, really happy with the size, cleanliness and comfort the room. It’s far from central London but is easily accessible by bus and tube (Hayes and Harlington or Hatton Cross station). I have purchased breakfast this time, like it with plenty of healthy options, they’ve a la carte items like pancake, omelette, but I didn’t try. Gym and spa are amazing, top notched. However it only opens at 8am on Sunday. Very likely to stay there again when I’m in London next.

I didn't order breakfast, but the money was debited from my visa card

The rooms clean staff are very helpful especially restaurant staff

Impressed by the clean and spacious rooms! The hallways are grand but a bit complex—I got lost on my first day and struggled a bit with my heavy suitcase. Regardless, this is a 10/10 stay and I’d definitely return. Plus, meeting a celebrity at check-in was the ultimate cherry on top of a great trip!

Staff was amazing

I would give it 7 out of 10

Every time we tried to go up in the lift or into our room the keys did not work. There was torn carpet at the entrance of our room.

Very convenient for our travelling purposes check in was very good but the checkout wasn't as good as we needed the services of the concierge and there wasn't one available as we needed the services of a taxi, so we had to wait until one of the receptionists were available to call us a taxi.

All staff that I interacted with were helpful and courteous. Well located to Heathrow for short stop over stay. Will likely stay again this week

Friendly staff. Con rnient locatio

リーズナブルの価格の割に清潔、サービスがよかった。

All good, will stay again

Very convenient close to the airport plus beautiful hotel

Check in was efficient with a pleasant and helpful member of staff. Room was clean, well equipped, quiet and comfortable. Anyone we asked for help was willing to accommodate. There was a McDonalds next door, so ideal for a cheap and quick meal. I would definitely stay there again.

Really tiny rooms. For one person for 12hrs it would be fine. The two of us could barely get around each other and we are not large people. Staff was good, had key card issues but were resolved. This place was super busy as well but they seemed to be staffed acccordingly.

It was somple

The hotel is well-located for a stay near the airport, but it is poorly maintained.