Room great, breakfast small room for tbe number of people, general queing for coffee etc

Lovely room in a good location

Breakfast was very good, with a good choice on offer. There was also hot food available and although we didn't partake, the food looked very appetising. The room was large with a number of nice touches such as coffee maker ( pods)! Good quality toiletries and the room was very clean. Staffordshire were attentive and polite. Very enjoyable stay.

The stay was very pleasant, however the breakfast arrangements need to be overhauled. The very personal ordering service is excellent, but the wait( in our case 38mins) for the hot food to arrived is unnecessary. Thankfully we were in no rush so the wait wasn’t too much of a problem. However, on previous occasions when on a business trip I’ve had to leave before the food arrived so I could attend a morning meeting on time. Please look at changing the breakfast arrangements as many of my colleagues refuse to stay at this hotel for this very reason.

Everything was perfect. Zero faults found.

Clean room, excellent breakfast, family friendly, convenient location, convenient parking.

Clean large room

Spa is not included in the price,

Spa is not included in the price of the hotel, £15 per person and only 2 hours of use.

Slightly dated rooms. Overall a good hotel in a great location

Truly exceptional! Service above and beyond from start to finish.

Great location close to Birmingham New Street. Rooms are clean, well equipped and quiet. All staff are fantastic - very friendly. There is a need for maintenance in room 609 especially considering this is a premium quality hotel

Clean and tidy. Bar staff excellent, reception manageress really not

駅近で驚くほど広いお部屋にバスタブ付きで快適なステイを過ごしました。広すぎて電源までが遠いこと、またビュッフェも立派でどう使えばいいのかわからずまごついて気後れしたぐらいだけが惜しい点で、スタッフの対応その他すべてが素晴らしく、近代的な街のバーミンガムに似合う素敵なホテルでおすすめです。

Lovey stay here - will definitely stay again.

They didn’t offer a room upgrade in line with my Hotels platinum status nor a free drink

Deluxe Club Double Room very large and comfortable. Always stay at Malmaison when stopping in Birmingham. Hotel very modern and well designed.

Excellent property

Great location, convenient to city centre and especially Birmingham New Street. Quiet hotel.

Room could do with openable windows.