Convenient location

Convenient location

首先已經拒绝25元餐飲代卷。交涉後說会入房間數。最後email check单都係冇。差 客房距離大堂位置遠。大雪中難移動行李check in /out。沒主動協助。差 洗手閒洗手盆塞。周圍燈枱地下都明顯灰塵。好似好耐冇人住。感覺好驚。差 每日客房清潔只摺被。沒清理诜手間毛巾。沒更換。放在地上都沒更換。超差 不值得這價錢。

很不错的住宿体验

I had an amazing time on my stay here. Walking distance to beautiful scenery, not at all far to downtown Banff, and stacked with some great amenities. It was particularly quaint during the winter months, and the heated floors and fireplace gave the stay such a warmth that it was impossible not to be comfortable.

The customer service was amazing! The food in the restaurant was delicious. Our room was always cleaned immaculately. The location was perfect as it wasn't right in the busy area but only a short bus ride away from downtown. Overall a great experience!

Stayed for one night and wished I spent the entire weekend. Our room was fantastic, the restaurant (The Prow Food & Drink) served delicious food and drinks and the customer service provided was top notch👌

Beautiful setting, great staff. Parking is a problem and the hot tub was broken the entire time

Super friendly staff and clean rooms.

Great facility, courteous staff, great environment

Yes the room was spotless , everything was great. There should be indoor pool as well but the outdoor pool was good also.

Very quick check-in, even early, super nice concierge. Close location to everything in town. The in room fireplace was clutch. And a great view. Heated tile floor was unreal.

Beautiful room , great food

nice staff. just wished they had slippers in the room. most places do. also a red hair in the bathroom - we do not have red hair. perhaps leftover from a cleaner. more attention to cleanliness prior guest check in would be nice. overall good spot

The staff is very courteous. The rooms are clean and the service is terrific. Also breakfast is just such a pleasant experience with fantastic food.

Nice quiet location, good bar and restaurant on site. Comfortable and warm rooms.

Great escape

Amazing room, amazing staff and all around great experience

Amazing night with wonderful staff

Very clean, every one was friendly and helpful. Loved our fireplace in the room.