All hotel is good, but

Older hotel, but still grand and authentic

This is NOT worthy of a 5* Hotel! It’s at best, a 3* caliber hotel, with lack of cleanliness/service, etc. We got the presidential suite separately for an event, and that, too, did not come close to the mark! There are multiple properties in Jaipur to pick from; would caution all against Clarks Amer!

Worst hospitality, have no understanding of front desk or even how to talk, forget talk in english. worst of all times stay.

Did not like the property and the services

It was very pleasant and everything was as expected

Was not clean, check-in was a nightmare, check out was a nightmare.. would not come again.

Very dirty hotel ....my first visit to 5 star hotel .. I was surprised to see how dirty property..

The rooms are substandard. It should not be rated 5 Star. It is misleading. The washrooms are equally disastrous. Very bad. They do not even have proper cutlery and serve in plastic plates and glasses.

Bed condition is not good, doing much sound, bed hight is very low, tv of room 808 is not having essential entertainment channel & there is no tv guide of channels was available in the room. To many mosquitos in the room 808 and house keeping not leased bother to do hit spray, only provided good night rippler after to much follow up. Length of jet spray is short of commod. Water pressure in bath tub is very low in 808 room. Hotel provided call centre mobile numbers on website is pathetic, one is continuously switched off & another is no answer. No landline number of hotel is on website.

The club room on the 5th floor are nicer, try to ask for those. The breakfast had plenty of choices including an amazing dosa station. The staff are attentive and courteous. I would recommend staying here if you are in Jaipur.

Although classified as a. 4 or 5 star property, nothing at this property matches those standards, including service, ambience, facilities and rooms. I would not recommend this hotel to anyone looking for an experience of that standard. My experience was so terrible that I checked out mid trip and moved into another hotel.

最上階のBarは、最高でした！！

It was a good and comfortable stay . Aminities were good cooperative staff in room service round the clock menue all the items were not served .

Well located hotel. Efficient and professional front desk staff. Room maintenance needs improvement.

Modern well equipped hotel, with friendly and helpful staff.

Didn't stay at clerk because i did not like was told i will get refund from hotels.com but when hotels.com contacted them they refused to refund my money.Please avoid it at all.

良かったですがチェックインの時に欧米人観光客がカウンターを占領してWiFiの設定をスタッフにさせていたためなかなかチェックインが出来なかった、20～30人です。

Several things upset us. One was the the minibar was totally empty. Later I was told that they fill it only if we ask. Another was that there was no single stitch of paper in the room that told us of the services or the in-room service menu or the phone numbers. I had to go down to ask for the menu. The food that I ordered, soup, salad and ham sandwich were not befitting such a hotel. Then most importantly, the windows were not sound proof and we were disturbed well beyond midnight by the music that was being played downstairs. The buffet breakfast was very mediocre The best part was that the people at the reception and others were most friendly and the location close to airport and town was convenient. Given that, I think that this has every chance of becoming a great hotel if they look into the negatives that I have mentioned.

The carpet was very dirty and there was a small cockroach in our toilet. For 5 star the room was like 3 star.