A very nice hotel situated in the centre of the old town. The room is very nice, luxury, beautiful and clean. Staff is friendly. Breakfast is great. However my room is a little bit far from the lift while the signs are not clear - easy to get lost. And the hotel is a quite far from public transport so i need to take a taxi/uber to transfer from/to the train/coach stations.

Vackra och välstädade rum. Sköna sängar. Tillmötesgående och trevlig personal. Fint men litet SPA med varmt vatten i poolen. Fantastiska juldekorationer. Enda anledningen till att det inte blir en femma är för att frukosten var en aning kaosartad med stressad personal som inte pratade engelska

Laadukas aamiainen

Excellent stay, super friendly staff. Great breakfast. Fantastic hotel.

Perfekt beliggenhet i gamlebyen, meget god frokost, hygelige personet og god atmosfære. Litt liten spa avdeling

Zimmer im 5. Stock war sehr veraltete / verstaubt. Kann nicht weiterempfohlen werden Rezeptionistin sehr zuvorkommen

Venlig personale og flot hotel. Lækker wellnessafdeling

The breakfast was not as good as the rest of the hotel or the service there either . It was very poor and staff not interested or engaged in customer service .

Veldig koselig hotell med hyggelige ansatte, god service, og flott beliggenhet i gamlebyen. Eneste er at det ikke er noe for folk som er dårlige til bens. Kun en heis. Bodde man i andre enden av hotellet ble det veldig mange trapper å gå.

Staff were very friendly, room was nice. Breakfast was pretty standard but nice. The whole hotel was decorated for Christmas and looked amazing! The location was great too.

Personalen, servicen ordningen på hotellet. Städat exemplariskt.

It was good

If there is water standing in the toilet brush cup, empty it.

Room was to a high standard and the staff were very friendly

Great room and super friendly staff. The location is Fantastic!

Flott hotell, meget god service på alt, Forutenom frokostpersonell som manglet smil og evnen til å servere varm kaffe på forsøk nummer 1 og 2. Samlet sett, er vi meget godt fornøyd.

everything was perfect 😍

Högsta klass på allt

Amazing stay! The best hotel I’ve ever stayed in! Love the friendly staff, delicious breakfast buffet and the location! Everyday felt like I was living in a castle. Thank you NARUTIS!! Hope to be back soon!

Bra service, trevlig atmosfär