Lovely service and room, very pleasant stay.

The room is old and small. Too small.

Staff is very nice but some lights could not be turned on and the room is a bit small

The room is way too small. Hotels.com is providing misleading information on room photos and wifi.

Perfect thank you

Great location but hotel could be so much better. Staff not particularly helpful, but to be fair they were all very young. Our room was fine but not replenished with clean towels or other things that you would expect. I asked a member of staff for some bags - they gave me 2 I asked for some sugar - they only had cubes and gave them to me in my hand, I asked if I could put them on a plate, the reply was no, they are for guests ( I thought I was a guest ? ) Asked for milk - was given some that was on the side. When I put it in the tea it curdled, goodness knows how long it had been sat there. Outside our room ( number 5 ) at the back of the hotel was absolutely disgusting. Rubbish strewn everywhere, vapes and dirty mugs. The door in the room opened up onto this. We couldn’t open the door for fresh air for fear of there being rats outside ( no window in room ) Contacted hotel with our complaint - no reply This hotel wasn’t cheap, we expected a higher standard.

Lovely hotel situated in a quiet square, off a main road and high street. Welcoming and friendly staff, with great parking garage for cars. Room was modern, clean with a very comfy bed! Bar and garden not open on a Sunday. Would defiantly recommend.

Perfect room for a quick solo trip. EV charging in a secure garage too.

Good value, clean and good sized room on Lower ground floor

Room was very clean

Clean room that has been modernised fantastic new layout, very helpful staff on the front desk.

Centrally located, car park available. Comfortable bed and good shower, very nice staff. We had been notified a wedding party was in the hotel so expected perhaps to hear a bit of noise, we were amazed that our room was directly next to the outside/smoking area and above the party room. No double glazing. The very loud music and screaming continued long into the night culminating in a fight (was told this the next day). We got very little sleep. Mystified as to why we were not placed in a room on the top floor away from the party....?? It did spoil our weekend and we would not return in the future.

Lovely clean room, nice quiet area.

Everything was 1 street over. Location was perfect

Great location, we loved the décor. Would very much recommend

Very helpful staff. Room clean. Great location by University

Nice, boutique style, friendly and helpful staff

Nice hotel quite quirky

This hotel was fabulous!! Staff was friendly and parking was in a secure parking building/ramp! Very walkable to all areas near the University of Bristol!

.