從未住過咁差嘅酒店，房間冇暖氣，電視冇搖控，牆壁燈冇燈泡，浴室好多野爛左冇更換，同服務台講，佢話15年來都冇人投訴過，問佢可否換房間，一句話冇就算。

非常滿意, 只是暖爐壞了晚上睡覺時有點冷

all good really, Just upset on the friday night there was no bar open. We had to go to petrol station to buy wine instead and had it in our room. Reception very friendly. Also no signs on the main road to say where the hotel was. Its set back from main road but address says edge lane. Its behind shell garage if we knew that it would have been big help.

Great outdoors area. Took the time to go out and get the cider I drank. Rooms were basic but ok. Bed sagged in the middle. But as wedding accommodation it did tge job. Free parking too.

COVID restrictions meant that the opportunities for assessing service were limited but the staff I encountered were extremely helpful and friendly. The room was basic and stripped back due to COVID but clean, warm and comfortable.

Everything was fine only gripe was I was unable to connect to WiFi and that was frustrating

Room and facilities were very pleasant and satisfactory and staff were extremely helpful.

Great place to visit and was very comfortable. The food was great and the staff were very friendly.

Stayed before will stay again good budget hotel unless Liverpool are playing in champions league then prices go through the roof

The location is a fair way from the city centre. The hotel was very quiet during our stay and meant we didn't get disturbed at night.

The hotel is in a good location for downtown Liverpool to take public transit, also easy to get back on the highway out of town. Our room was very clean and comfortable.

Good staff good food quite safe parking good bar just needs some work doing

Good price good food hotel needs some work

Loverly everything

Room was clean but corridors etc look and smell dated

I have stayed at this hotel once before and on both occasions was just a stop over as travelled from down South so was just somewhere to put my head down for the night. The beds are comfortable. The hotel is quite outdated, and the surrounding area isn’t the most appealing, but the hotel grounds are clean, and the room served its purpose. I would only book this hotel again if I just need a bed for the night again. Its not too far form the town centre, would need a car/taxi ride. For under £50 a night for a room you can’t expect 5 star, you get what you pay for.

i liked my stay and booked the breakfast it was perfect and staff were very helpful and polite...

Not good at all. Bed uncomfortable, staff not present, restaurant was horrible. Only people there for dinner, chefs showed up late and food arrived 50 minutes after we ordered. Liverpool was great, just not the hotel

The heating was on full blast in the room, with no way to turn it off. On the hottest weekend of the year. It was late, so we just made the best of it. mentioned it to the receptonist in the morning and she said we should have called - but reading other reviews when we got home, this seems to be typical...

Lots of noise outside was awoken at 4 am by foul mouthed drunks arguing outside